In order for coaching to be most effective, it’s important that there is strong culture of coaching and accountability which you will learn how to incorporate into your one-on-one meetings in this course.
We’ll discuss strategies in coaching great employees who are highly motivated, consistent performers, and poor performers.
We’ll explore specific tools, such as a coaching agenda, you can employ immediately in your coaching conversations. You will learn how to use the "Coaching Algebra" technique in typical performance scenarios managers encounter. Finally, you’ll walk away from this course with some concrete strategies on how to coach other coach-managers.
If you are ready to begin creating a coaching practice within your own organization, please join us in this course!
Este curso forma parte de Programa Especializado - Coaching Skills for Managers
Coaching Practices
ofrecido por
Programa - Qué aprenderás en este curso
Semana
14 horas para completar
Course Overview & How to Create a Culture of Coaching and Accountability
In this first module, you will reflect on all of the key elements of the coaching process we've talked about thus far in the specialization - mission, purpose, vision, accountability, key performance indicators, and expectations. After completing this module, you should be able to describe techniques for coaching different types of employees, and be able to start establishing an effective coaching practice that will work for you and all the employees that make up your team.
7 videos (Total 41 minutos), 3 readings, 1 quiz
7 videos
Module 1 Overview2m
Employee Performance Continuum5m
Coaching Ascending Employees9m
Coaching Consistent Performers6m
Coaching Poor Performers7m
Establishing a Coaching Culture7m
3 lecturas
Audio Podcast: How to Coach the Top Performer16m
Reading: Know When to Manage and When to Coach15m
Reading: How to Help an Underperformer10m
1 ejercicio de práctica
Module 1 Quiz15m
Semana
23 horas para completar
Designing a 1:1 Coaching Practice for Those You Lead
This module is an invitation to think about how you manage your face-to-face or one-on-one time with the employees you manage. We'll discuss the importance of having 1:1 meetings as well as ensuring consistency in your coaching with all of the employees you supervise by creating a coaching agenda. By the end of this module, you should be able to explain the importance of KPIs and goals in coaching practices, create a coaching agenda, and use common and effective coaching tools when having conversations with those you supervise.
8 videos (Total 67 minutos), 4 readings, 1 quiz
8 videos
Using KPIs to Diagnose Performance5m
Goals and Performance6m
Ensuring Consistency in Coaching Practice7m
Key Elements of a Coaching Agenda7m
Owning the Coaching Process7m
Coaching Tools15m
Leadership Boundaries14m
4 lecturas
Audio Podcast: Managers Who Play Favorites17m
Audio Podcast: Why One-On-Ones with Employees Are a Manager Must15m
Handout: One-on-One Worksheet30m
Reading: How to Make Your One-on-Ones with Employees More Productive10m
1 ejercicio de práctica
Module 2 Quiz15m
Semana
31 hora para completar
Applying Coaching Algebra to Typical Performance Scenarios
This module will discuss how to handle performance scenarios that all managers will likely deal with when coaching employees. After completing this module, you will be able to apply Coaching Algebra to diagnose the performance gap, describe some basic techniques when having the conversations, and apply either tactical or developmental accountability coaching for each of the common situations listed below.
7 videos (Total 40 minutos), 1 reading, 1 quiz
7 videos
Coaching Someone Who is Consistently Late6m
Coaching Someone Who is Easily Distracted6m
Coaching Someone Who Misses Deadlines4m
Coaching Someone Who is No Longer Successful7m
Coaching Someone Who is Frustrated with a Co-Worker6m
Coaching Difficult Employees7m
1 lectura
Reading: These 4 Questions Will Drastically Improve the Way You Lead15m
1 ejercicio de práctica
Lesson 3 Quiz15m
3 horas para completar
Coaching the Coach
This module is all about issues related to coaching managers who lead, and therefore coach, other employees. By the end of this module, you will be able to demonstrate how to coach managers effectively in order to drive performance of the employees who report to them, ultimately ensuring a culture of coaching and accountability at all levels of an organization.
4 videos (Total 22 minutos), 1 reading, 2 quizzes
4 videos
Coaching Strategies for Managers6m
Improving Manager Coaching Performance7m
Common Issues when Coaching Managers6m
1 lectura
Reading: Tips for How to Coach Managers15m
1 ejercicio de práctica
Module 4 Quiz15m
Semana
48 horas para completar
Specialization Milestone 2: Your Coaching Practice and Agenda
In this specialization milestone, you are tasked with developing your coaching practice and agenda. These items are essential before starting to have coaching conversations with those you lead in order to establish a culture of coaching within your team and organization.
4 videos (Total 22 minutos), 1 quiz
4 videos
Coaching Through Organizational Change8m
Tips for Giving Feedback5m
Course Summary1m
40%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
Principales revisiones
Great Course! Would recommend to all those would like to set up Coaching Culture and learn about coaching tools. The tools discussed are very effective and easy to implement and practice.
Great course that will provide an opportunity to develop yourself if you take the work seriously. A true value of time investment.
Instructor
Kris Plachy
CEO and Founder & Instructor, Leadership Coach, LLC & UC Davis Division of Continuing and Professional Education
Acerca de Universidad de California, Davis
UC Davis, one of the nation’s top-ranked research universities, is a global leader in agriculture, veterinary medicine, sustainability, environmental and biological sciences, and technology. With four colleges and six professional schools, UC Davis and its students and alumni are known for their academic excellence, meaningful public service and profound international impact.
Acerca del programa especializado Coaching Skills for Managers
In this Specialization, you will learn the essential skills to coach people for improved performance. You will learn from Executive Coach and UC Davis Instructor Kris Plachy, who has created and transformed dozens of teams through coaching. She will share best practices, research, tools and models for coaching effectively. You will learn how effective managers use coaching to establish clear expectations and accountability, how to assess performance, and how to conduct coaching conversations that build awareness and get results. Throughout the courses, you will apply insights about management and coaching to develop your own coaching practice and tools.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Cuál es la política de reembolsos?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
Coursera brinda acceso universal a la mejor educación del mundo, al asociarse con las mejores universidades y organizaciones, para ofrecer cursos en línea.
© 2019 Coursera Inc. Todos los derechos reservados.
