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Opiniones y comentarios de aprendices correspondientes a Conflict Resolution Skills por parte de Universidad de California en Irvine

4.2
492 calificaciones
116 revisiones

Acerca del Curso

Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Principales revisiones

SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

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1 - 25 de 113 revisiones para Conflict Resolution Skills

por Jennifer P

Mar 18, 2018

not enough detail for me

por Wan-Lin L H

Feb 04, 2017

not enough content - would have preferred more examples/scenarios that included conflict resolution solutions

por samantha

Jan 12, 2017

She didn't seem interested at all in what she was teaching. She had a frown the entire time. Maybe she was trying to be professional? Either way, I didn't feel like she liked what she was doing.

These were good tips for people in a new business management position, but honestly this was all stuff you learn while socializing with people. They are generally good social skills that every one should have. I learned little to nothing while taking this class. But, as I said, most of this is directed towards to someone in a management position. I guess this would be helpful when having to work with someone who is a drama-maker, although, fortunately, I have not had a situation yet with someone who creates drama. Yes, I know people who create drama, however, there have been no blowouts or severe problems. Maybe this is the reason why I didn't learn anything in this class... :-(

por Kom P

Sep 07, 2016

I didn't feel like I learned much. Some of the problems I've experience would take more than just trying to find common interest and compromise.

A lot of conflicts arise from personal agenda and gain and that's very difficult to deal with.

por Graciela G

Sep 01, 2016

There was anything innovating in the course and the intro of each lesson was extremely loud.

por Kendra P

Sep 01, 2016

I wish there were another conflict specialization on Coursera to choose from.. one that is more modern, up to date, interesting, engaging, less patronizing .. etc. but there isn't. So I guess we're all stuck with this one. Need I say more.

por Liza R

Aug 30, 2016

The course is very short and more advanced courses are not free.

por Michael O

Jun 18, 2016

corporate HR focused conflict NON resolution.

por Olena B

Feb 23, 2016

Presentation is so boring and dry, I could not bring myself to watching past the first couple of videos.

por Ashwani B

Feb 09, 2016

Should have been a complete course. The course did not give specific tools to conflict resolution rather information about the subject was disseminated

por Birk M

Jan 21, 2016

This is a joke right?

5 minutes long videos with questions after it shall teach me effective?!

you guys are ridiculous!

por Oleksiy D

Nov 25, 2015

Very boring. Not many real life advices. Mstly theory

por claudia m

May 27, 2019

Very informative and well-presented!

por Gelvis S

May 26, 2019

Great course to understand the process for conflict resolution.

por Emmanuel K D

Mar 12, 2019

Great course, good learning

por Raqueeb M

Feb 25, 2019

experiences shared by the people are not informative enough, and reading from books is not a good way (i think) felt like bed time stories...

por Ingrid W

Feb 02, 2019

To the point but still varied with good examples and interesting interviews

por Page M

Jan 12, 2019

very informative and useful!!

por EBENEZER A L

Dec 21, 2018

Educative

por Yousef F A

Aug 20, 2018

very good course

por Gretchen S

Aug 06, 2018

Great content and real world examples. Definitely a must take class for anyone interested in solving problems effectively.

por GLORIA H G

May 23, 2018

Muy buen curso.

por Cheri P

May 12, 2018

Helpful resources are included.

por Beatriz B

May 07, 2018

u suk

por Alexandra M

May 07, 2018

Excellent! I liked the information and skills of this module so much.

Thank you for the opportunity.