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Opiniones y comentarios de aprendices correspondientes a Conflict Resolution Skills por parte de Universidad de California en Irvine

4.3
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534 calificaciones
126 revisiones

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Resolving conflict in a positive manner is a skill than can be developed and practiced. Being heard can be one of the most important goals of someone engaged in conflict. Knowing how to listen and deploy appropriate communication tactics is determinative of whether a conflict will have a positive or negative resolution. Examine listening skills, appropriate and strategic verbal and non-verbal communication skills, and how to assemble a conflict management plan likely to yield positive resolutions. Upon completing this course, you will be able to: 1. Use active learning skills when dealing with conflict 2. Choose appropriate communication tactics when dealing with conflict 3. Create a usable plan for managing conflict...

Principales revisiones

SS

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

LB

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

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1 - 25 de 125 revisiones para Conflict Resolution Skills

por Katina S

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

por Kendra P

Sep 01, 2016

I wish there were another conflict specialization on Coursera to choose from.. one that is more modern, up to date, interesting, engaging, less patronizing .. etc. but there isn't. So I guess we're all stuck with this one. Need I say more.

por Kom P

Sep 07, 2016

I didn't feel like I learned much. Some of the problems I've experience would take more than just trying to find common interest and compromise.

A lot of conflicts arise from personal agenda and gain and that's very difficult to deal with.

por Ashwani B

Feb 09, 2016

Should have been a complete course. The course did not give specific tools to conflict resolution rather information about the subject was disseminated

por Wan-Lin L H

Feb 04, 2017

not enough content - would have preferred more examples/scenarios that included conflict resolution solutions

por Graciela G

Sep 01, 2016

There was anything innovating in the course and the intro of each lesson was extremely loud.

por samantha

Jan 12, 2017

She didn't seem interested at all in what she was teaching. She had a frown the entire time. Maybe she was trying to be professional? Either way, I didn't feel like she liked what she was doing.

These were good tips for people in a new business management position, but honestly this was all stuff you learn while socializing with people. They are generally good social skills that every one should have. I learned little to nothing while taking this class. But, as I said, most of this is directed towards to someone in a management position. I guess this would be helpful when having to work with someone who is a drama-maker, although, fortunately, I have not had a situation yet with someone who creates drama. Yes, I know people who create drama, however, there have been no blowouts or severe problems. Maybe this is the reason why I didn't learn anything in this class... :-(

por Jennifer P

Mar 18, 2018

not enough detail for me

por Birk M

Jan 21, 2016

This is a joke right?

5 minutes long videos with questions after it shall teach me effective?!

you guys are ridiculous!

por Olena B

Feb 23, 2016

Presentation is so boring and dry, I could not bring myself to watching past the first couple of videos.

por Liza R

Aug 30, 2016

The course is very short and more advanced courses are not free.

por Oleksiy D

Nov 25, 2015

Very boring. Not many real life advices. Mstly theory

por Michael O

Jun 18, 2016

corporate HR focused conflict NON resolution.

por ADE L C

Jan 27, 2017

I have watched all the videos provided for this course and I think it's very educative, simple and well organized for a better understanding. The only thing I think lacking is example of real conflict situations like those between and within states, those between citizens and their elected governments etc. and conflict resolution skills or approaches used both nationally and internationally to resolve them. Thanks again once more for such a wonderful lesson on conflict resolution, it's My pleasure to learn from the online courser classes.

por Gregory B

Jun 21, 2017

Quite useful and fascinating. Were I to design this course however, I'd explore conflict resolution in different contexts beyond the work environment, e.g. in personal relationships and possibly even in politics. Political conflicts are escalating world-wide, even in the U.S. and creating havoc for many millions of unfortunate people. It is certainly true these same skills are generalizable to a multitude of contexts. Many thanks to Najla DeBow for a well done course.

por Hal P

May 22, 2016

Good survey of traditional communication methodologies and processes. Could be enhanced with inclusion of e-empowered tools such as blogs, e-conferencing, issue research producing position papers, etc. Remember KNOWLEDGE IS POWER!

por Salem A S

Dec 01, 2017

Excellent course and very beneficiary to all type of people. It consists of resolution ways to self conflicts, work conflicts and many others. I advice to enroll

por Luis M L B

Nov 14, 2016

Very good course a lot to learn specially with the globalization and working with different cultures is a really with tool for personal and company improvement.

por MAMBA L M

Mar 17, 2017

Great course because it has provides excellent background and all ways that have to be used while using Conflict Resolution Skills to resolve a conflict.

por Priyantha W

Jan 18, 2020

Content is really good and well explained. It is easy to practice the skills learnt at the workplace as well as day to day life situations.

por Bahram H

Jun 24, 2016

This course provides its participants with an incredible tool to solve critical situations in the work place and in the private life.

por Rhonda S H

Oct 02, 2016

Useful information for on the job application or even private interactions, as well. Easy to follow, common sense, and good advice.

por Yin L

Feb 12, 2016

Set the collaborative stage and improve the resolution skill for conflict.

and recommend more useful books for further analysis.

por yahye i s o

Mar 13, 2017

this course is very interesting for me and i learned how to make conflict resolutions, its excellence and well prepared course

por Uloma A N A

Sep 13, 2019

I appreciate all the instructors more especially Najla DeBow for their great impact to all of us in the cause of this course.