By Oluwadamilare A
•Apr 25, 2020
It's a pleasure to have taken this course. With this i should be on my way to marking a mark in the service industry.
By Ugbe D E
•Mar 12, 2022
A great course, highly recommended as you will definetely be a better person not only a good Customer Support Agent.
By José M R B
•Jan 20, 2021
I think if I could apply everything that was taught in this course, I could be an excellent Customer Service Rep.
By Amonu C C
•Jul 12, 2022
I enjoyed every part of this course. I recommend it for anyone hoping to get into the customer experience world.
By Suman G
•Dec 7, 2022
This course give you the complete information about the Customer Relationship Management, it is really helpful.
By Chinenye I
•Aug 18, 2022
This is an interesting and amazing course. It really has given me more reason to study more so as to know more.
By ABASIAMA N
•Jun 19, 2021
It was a wonder and very practical course filled with insights of how to render an effective customer support.
By Saranya B
•May 29, 2021
Course was really excellent and standard of course was high, Sure this will help us for our career enhancement
By Myles R
•Aug 14, 2020
Very informational Certificate and I can't wait to utilize the information I learned here in my future career!
By Arman D
•Oct 20, 2019
it was very useful and interesting I hope it will be some other courses more about IT SUPPORT specifically too
By Haider A S
•May 17, 2020
One of great courses and so many assignments, i learned much of it and so happy to receive my certification
By bhupesa p
•Feb 17, 2020
Its unbelievable, I feel, this course improve my soft skill and confidence. Thanks coursera and thanks IBM.
By Abhijit S
•Dec 24, 2021
All learning point & assignments are very helpful to our day to dat activity & increase our knowledge
By Blessing A
•Jul 16, 2023
This course is very detailed, easy to understand and has definitely made me a better Customer Service Rep
By Liz M
•Nov 14, 2021
I really enjoyed this course. I will recommend. You will learn a whole other level of customer service !
By Amarachi U
•Apr 22, 2023
I really acquired a lot of knowledge and learnt new skills in other to become a customer service agent.
By Anne O
•Apr 9, 2022
very happy i took this course, it has really broaden my scope and awareness regarding customer service.
By Sibulelo S
•Aug 12, 2021
very useful cause I'm doing the job I really enjoyed the course thanks a lot for this opportunity given
By Lorrence M A
•Aug 27, 2020
Excellent course to learn new skills as well as collaborating with students to learn and sharing ideas.
By Efraín C B
•Apr 13, 2022
It is a very complete course I learned a lot about how to deal with costumers, and being a good agent.
By Adeyemi I
•Aug 29, 2022
What a great opportunity! I'm happy I took this course, it's such a incredible learning experience.
By Allan L C C
•Aug 3, 2021
It is a very good course , you can learn a lot about costumer services and have and deep knowledge.
By WILLIAM R L
•Aug 14, 2020
Importante que pueda tener la certificación por parte de una empresa de gran importancia como IBM.
By FJ C
•Jun 9, 2023
It was a great experience attending the course. I learned a lot and i am happy i did it.
Thank you
By Glory E
•May 26, 2022
This was a very detailed and awesome learning experience of Customer Service Fundamentals for me.