Once you have hired good employees, the next step that successful people managers take is to develop the full potential of their employees. Performance management is a process that helps managers achieve the goal of getting the best from their employees.
Este curso forma parte de Programa Especializado - Human Resource Management: HR for People Managers
ofrecido por
Programa Especializado - Human Resource Management: HR for People ManagersUniversidad de MinnesotaAcerca de este Curso
180,453 vistas recientes
Resultados profesionales del estudiante
46%
comenzó una nueva carrera después de completar estos cursos
39%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
10%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 11 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Coreano, Vietnamita, Árabe (Arabic)
Habilidades que obtendrás
Performance AppraisalHuman Resources (HR)Performance ManagementOrganizational Culture
Resultados profesionales del estudiante
46%
comenzó una nueva carrera después de completar estos cursos
39%
consiguió un beneficio tangible en su carrera profesional gracias a este curso
10%
consiguió un aumento de sueldo o ascenso
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Aprox. 11 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Coreano, Vietnamita, Árabe (Arabic)
ofrecido por
Universidad de Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Programa - Qué aprenderás en este curso
2 horas para completar
GETTING STARTED - DEVELOPING PERFORMANCE MANAGEMENT SYSTEMS
In this module, you will begin your journey into learning about managing employee performance for your organization. We will cover performance management fundamentals and discuss ways to be more strategic in implementing better performance management in your organization. Two key elements that will be useful to people managers in this module are the difference between performance appraisals and performance management and recognizing how performance management can affect your organization.
2 horas para completar
11 videos (Total 76 minutos)
11 videos
1.1.2 About Larry Bourgerie3m
1.1.3 Linking Performance Management to Financial Outcomes (ROI)5m
1.1.4 Culture and Performance Management - A Global Perspective3m
1.2.1 Performance Management and Performance Review; Aren't They the Same Thing?4m
1.2.2 Purposes and Design Elements of Effective Performance Management9m
1.2.3 The Impact of Effective Performance Management Both Internally and Externally7m
1.3.1 Strategic Performance Management Model7m
1.3.2 Perils of Poorly Implemented Performance Management5m
1.3.3 Role of Training in Performance Management Strategy6m
1.3.4 Performance Management's Link to Strategy13m
4 ejercicios de práctica
Managing Employee Performance Overview10m
Performance Management Fundamentals10m
Strategy and Performance Management10m
Developing Performance Management Systems20m
4 horas para completar
IMPLEMENTING PERFORMANCE MANAGEMENT SYSTEMS
In this module we will begin to put structure around performance management. We will discuss the difference between results and behavior and how to describe and identify performance objectives and standards. You will also learn how to identify employee skills and how you can use this to develop performance standards. Finally, you will learn about three ways to measure results and behaviors and the different benefits and limitations each approach offers.
4 horas para completar
12 videos (Total 78 minutos)
12 videos
2.1.2 "Calculating" Performance8m
2.1.3 The Importance of Defining Performance5m
2.2.1 Traits, Behaviors, Results - What Is Important?7m
2.2.2 Performance-Task Skills vs Transferable Skills4m
2.2.3 Characteristics of Effective Performance Objectives13m
2.2.4 Developing Performance Standards6m
2.3.1 Are There Options When I am Measuring Performance6m
2.3.2 Why Use the Comparative Methods Approach?5m
2.3.3 Why Use the Absolute Methods Approach?3m
2.3.4 Why Use the Results Methods Approach?4m
2.3.5 Combo Method: Menu vs. Buffet5m
3 ejercicios de práctica
Defining Performance10m
Measuring Performance and Developing Objectives10m
Measuring Results and Behavior10m
3 horas para completar
TOOLS FOR EFFECTIVE PERFORMANCE MANAGEMENT
In this module, you will learn the fundamentals of performance reviews. You will learn the steps for conducting an effective performance review, timing and frequency, and how to create individual development plans for your employees. Another key element in this module is feedback; You will learn the components of effective feedback, the advantages and disadvantages of multirater feedback, and why giving feedback is so important. Finally, you'll learn ways to avoid rater bias and elements for best practice in performance reviews.
3 horas para completar
13 videos (Total 99 minutos), 2 lecturas, 4 cuestionarios
13 videos
3.1.2 Steps in Conducting an Effective Review15m
3.1.3 Components of a Review Form2m
3.1.4 Timing and Frequency of Reviews5m
3.1.5 Developing an Individual Development Plan4m
3.2.1 Components of Effective Feedback13m
3.2.2 What is Multi Rater Feedback?6m
3.2.3 Pros and Cons of Multirater Feedback8m
3.2.4 Costs of not Giving Feedback8m
3.3.1 Identifying Types of General Rating Errors7m
3.3.2 Rating Errors and Practical Impact5m
3.3.3 Training to Minimize Manager Bias In the Rating Process4m
3.3.4 Best Practices to Minimize Legal Exposure4m
2 lecturas
Performance Review TED Talk10m
NY Times Article on Giving Effective Feedback10m
4 ejercicios de práctica
Effective Reviews10m
Effective Feedback10m
Preventing Rater Bias10m
Tools for Effective Performance Management20m
2 horas para completar
CREATING A POSITIVE PERFORMANCE CULTURE
You are now ready to bring things full circle. In this module you will learn how to create a positive performance culture in you organization. You will learn the fundamentals of creating civility in your organizational cultures, as well as ways to identify and correct incivility, which can weaken your organization's performance. Finally, you will learn about building a culture that focuses on values and strengths. A culture that creates and reinforces positive norms and values is a culture that helps your organization grow. It is important to "walk the talk" and model the behaviors of positive performance culture.
2 horas para completar
11 videos (Total 87 minutos)
11 videos
4.1.2 What is Culture?6m
4.1.3 Fundamentals of Civility -The 3 R's6m
4.2.1 What is a Culture of Incivility?7m
4.2.2 Impact of Culture Incivility (Individuals & Teams)8m
4.2.3 Hard and Soft Costs of Incivility on Organizations7m
4.2.4 Culture's Impact on Performance Management6m
4.3.1 Building on Your Values and Strengths8m
4.3.2 Creating and Reinforcing Performance Norms and Values9m
4.3.3 Linking Cultural Norms and Behavior into HR and Performance Management Practices11m
4.3.4."Walk the Talk": Model the Behavior Where You Are11m
4 ejercicios de práctica
Role of Culture in the Organization10m
The High Cost of Incivility10m
Creating and Maintaining a Performance Management Culture10m
Creating a Positive Performance Culture20m
Revisiones
Principales revisiones sobre MANAGING EMPLOYEE PERFORMANCE
por CT14 de mar. de 2017
Overall, good information that is very helpful for making the transition into the HR field. I wish the lecturer didn't trip over his own words all the time - it made it hard to listen to the video's.
por BO30 de jun. de 2018
Another great course. This course explains and delivers the benefits of having clear goals and objectives that outline who, what, and when of the employee and reduces any surprises to expectations!
por IN17 de ago. de 2018
Excellent course. Very engaging author and teacher. Amazing coursework - Specifically regarding the Management by Objectives approach. Very intuitive design, and great value for money.
por NS1 de oct. de 2016
It's a great course for people who are newcomers in employee performance management. And for those who seek to have better career with this knowledge, I think this could advantage them.
Acerca de Programa especializado: Human Resource Management: HR for People Managers
Do you have people reporting to you that need managing? Or perhaps you want to consider a career in human resources? Or freshen up your HR knowledge?
This specialization provides a robust introduction to the key principles, policies, and practices of human resource management. The specialization begins with a foundational course that considers alternative approaches to managing human resources, provides a background to the U.S. legal context in which employees are hired, fired, rewarded, and managed, and outlines the different reasons that people are motivated to work. The remaining three courses tackle three core areas that all managers should understand: hiring employees, evaluating their performance, and rewarding them. Throughout the courses, an accessible, scientific approach is embraced such that best practices and practical tips are informed by research, but presented in accessible, applied ways.
Upon completing the specialization, learners will have a deeper understanding of what works in the workplace, including a toolkit of best practices for hiring, managing, and rewarding employees.
The specialization will be valuable for managers and entrepreneurs taking on these responsibilities as well as anyone else interested in the fundamental principles of human resource management. The Capstone Project will provide an opportunity to apply this knowledge to a real situation, including your own organization or work unit if desired.
Preguntas Frecuentes
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
© 2020 Coursera Inc. Todos los derechos reservados.
