Aug 01, 2017
very useful and rich with it content , the complimentary reading is awesome and indeed needed\n\nthe final exam is a bit hard , i do recommend it for people who are seeking knowledge in RM
Nov 26, 2017
I value specifically the repetition of concepts across videos and readings - it meant it really solidified the learning and knowledge so that I now can confidently apply it.
por Martin Isaac Lewison•
Dec 09, 2018
I'm giving this 3 stars, kind of like a 3 star hotel. Maybe some value for money, but you're not getting the best available product.
I enjoyed the videos and I learned a lot. Duetto has great insights, especially if you're already somewhat familiar with RM and the industry. For students, however, there are not enough opportunities to apply the concepts during the course. The result is a set of problems on the Final Exam that represent the first real chance for the student to apply all of the theory of the course. More practice in application of concepts before the final exam is necessary. Give more exercises for practice instead of waiting until the Final to throw problems at students.
An even bigger problem in the course was low quality writing and typing for Coursera materials. In the quizzes and in the closed-captioning, there were tons of typos. There was also text in the quizzes that I would bet was not proofread. Nobody proofed the in-course written materials. I'm sure I missed some quiz questions because of typos and text errors. There are two big textual errors on the Final Exam too, like someone decided to change the nature of the test question, but didn't delete all of the text from an earlier version of the question That happened to change the meaning of the question completely! And then the same weird error appeared again on the following question!
As far as outside materials go, it was good, when I could find it! Nearly all of the readings were from the corporate partner Duetto, but there were many bad hyperlinks. When I was lucky, I found the reading or video on my own, but sometimes I could not. I realize that I'm taking a canned course that was created a few years ago, but I'm paying, and all links to outside readings should work.
So there you have it. I learned a lot from the excellent videos by Nathaniel Green, who has since left Duetto. He does a great job of explaining Duetto's thinking about RM, which is pretty sophisticated. Looking back at when I first learned about RM 10 years ago, Duetto is leading RM thought exactly where it needs to go, to a place that understands big data and the explosion of channels. But other than the videos by Duetto and the outside articles that have live links, there is little value added.
por Haijing Li•
Nov 14, 2018
This course provides me a structured knowledge on Revenue management, with the examples of best practices in the industry that I can directly apply on my daily work. It not only strengthened my understanding in revenue management as a whole, but also equipped me with essential skills in building and executing the revenue strategy effectively .
por Yulia Seeger•
Oct 18, 2018
Great course giving proper understanding of how does revenue management work and how to work efficiently with data and pricing
por Francesco Coni•
Sep 17, 2018
The course was really good an interesting. The links provided for the extra learning and deep understanding were not working. Also, I would suggest to explain a bit better the graphs shown during the course.
por Sagar balan•
Sep 01, 2018
The course is a good start into revenue management. However, it does not provide "REAL" clarity on how revenue management really works in a hotel. How does a software such as Duetto fit into the hotel's scheme of things? Some more real world problem solving will helllllllllllllllllllllllllllll
por Abdelrahman Othman Elhalhuli•
Aug 25, 2018
It was a good introduction to the terminology, ideas, philosophies and difficulties of revenue management.
I would like to see how this would differ further based on size of hotel and property type compared to large hotels
por Carmen Jimenez•
Jun 15, 2018
the readings and articles are outdated
por Gustavo Marini•
Jun 12, 2018
Me gustó mucho el curso. No tenía conocimientos sobre el tema y terminé teniendo una gran noción de conceptos y de forma de pensar las problemáticas de los negocios.
Jun 09, 2018
Very good, enjoyed very much this course
por Sharon Kellett•
May 12, 2018
A n informative course however many of the links within the complimentary readings are not working.