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Learner Reviews & Feedback for Management Foundations in the Hospitality Industry by University of North Texas

4.3
stars
54 ratings

About the Course

This course is an introduction to motivation, leadership, communications, decision making, and leading people through effective management of human resources (HR), ethics, social responsibility, and managing consumer experiences in the hospitality industry by examining service-driven management foundations. Upon successful completion of this course, you will be able to: 1. Understand how HR departments analyze resource allocation for jobs and the factors which influence job design. 2. Understand how HR departments determine the most effective methods of recruiting talent. 3. Identify and implement best practices when it comes to interviewing candidates. 4. Appreciate the importance of a well-designed employee training and socialization program. 5. Understand the importance of performance appraisals and how they can be used to guide professionals on promotion, termination, and liability avoidance. 6. Understand how an organization can avoid legal liability for "negligent hiring." All required readings are delivered in the course modules. These include external links, articles, graphics, and videos. The course is comprised of the following elements: • Topic videos: In each module, the concepts you need to know will be presented in short introductory videos. You may stream these videos for playback within the browser by clicking on their titles or downloading the videos • Discussions: This course provides activity guides as you progress through each lesson. • Quizzes: You will have practice quizzes throughout the course to check for understanding....

Top reviews

OO

Feb 12, 2023

A very interesting, enlightening and expository course. Thanks to the coordinator and coursera.

SL

May 29, 2023

Great course if you want to adopt your basic in Hospitality Industry.

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1 - 15 of 15 Reviews for Management Foundations in the Hospitality Industry

By JARED R P

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Oct 9, 2022

Was a little confusing when instructor or materials would reference a textbook but no textbook was listed anywhere in the course. Also there were several typos in the lecture slides and in the transcripts that were distracting.

By OLAWALE O O

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Feb 13, 2023

A very interesting, enlightening and expository course. Thanks to the coordinator and coursera.

By Sungdarong L

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May 30, 2023

Great course if you want to adopt your basic in Hospitality Industry.

By Aurelien T

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Dec 11, 2023

mismatch between the title of the course and the content....nothing at all about hospitality management, the course explains some very basic low level stuff about HR

By Robert L

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Oct 7, 2022

Not a hospitality course. This is an HR course.

By Kelly K

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May 5, 2023

I really enjoyed learning on this site.I didnt have money to pursue my courses.But not to worry ,a financial aid was given to me to start and finish my courses wel on time..Thanks to Todd for roviding the lessons,not forgetting COURSERA team and the whol management.

By sadiq a

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Jan 16, 2023

Awesome and insightful course

By shraddha w

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Oct 19, 2023

excellent

By Pierson M

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Nov 7, 2022

A short basic introduction, but has content directly from the full class at UNT. Unfortunately some of the questions on the test are not covered in the class and the textbook is referenced several time, but there is no access to it through this class.

By Aldo L

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Aug 8, 2023

Very good course in general and fast as well, I would just make better notes

By Hendri M

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Jun 6, 2023

I hope with this certificate I will be get better job and possition

By MUKESH S S

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Jun 10, 2023

Great Experience!

By Luis Z

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Oct 4, 2023

It had a great workshop, but unfortunately, I couldn't figure out which book they were referring to when they asked us to read certain chapters.

By Saksham S

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Aug 20, 2023

The course lacked mental stimulation and relatable hospitality concept frameworks.

By Christopher T

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Mar 19, 2024

Missing textbook