Humanitarian communication : Addressing key challenges

University of Geneva

Acerca de este Curso

Learn how to address the main challenges of communication in humanitarian settings and how to implement a communication plan in the midst of humanitarian action.

Curso 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Nivel intermedio

Aprox. 14 horas para completar

Sugerido: 3 hours/week

English

Subtítulos: English

Curso 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Nivel intermedio

Aprox. 14 horas para completar

Sugerido: 3 hours/week

English

Subtítulos: English

Syllabus - What you will learn from this course

1

Section

2 hours to complete

Week 1

Dear students, Welcome to this course on communication in humanitarian settings. During this week, we will cover the main concepts and definitions essential to understand the specific framework of communication in humanitarian settings....

11 videos (Total 77 min), 3 readings, 1 quiz

11 videos

Welcome2m

Structure of the MOOC4m

Week 1 introduction1m

The communication process5m

Communication concept definitions12m

Communication means evolution12m

Humanitarian action definition8m

Humanitarian principles11m

Specificities of humanitarian communication - Part 15m

Specificities of humanitarian communication - Part 211m

Week 1 wrap up1m

3 readings

Additional material10m

1 practice exercises

Quiz- Week 116m

2

Section

2 hours to complete

Week 2

During this week, we will explore the different types of communication and communication structures that one could encounter in humanitarian context in order to better reach target audiences when communicating....

12 videos (Total 69 min), 3 readings, 1 quiz

12 videos

Week 2 - Introduction1m

Introduction to module 11m

Understanding the different types of communication - Part 19m

Understanding the different types of communication - Part 27m

Understanding the different communication structures - Part 113m

Understanding the different communication structures - Part 210m

Introduction to module 21m

Stakeholders analysis10m

Who is in charge of communicating6m

Introduction to module 31m

Understanding miscommunication4m

Week 2 - Wrap up1m

3 readings

Additional material10m

Communication breakdown scenarios10m

1 practice exercises

Quiz - Week 216m

3

Section

2 hours to complete

Week 3

This week is dedicated to the main challenges of communication in humanitarian settings and the way to address them. During the course we will also explore key behavioural postures to be more effective when communicating....

12 videos (Total 68 min), 4 readings, 1 quiz

12 videos

Week 3 - Introduction1m

Introduction to Module 11m

Ethical challenges - Part 110m

Ethical challenges - Part 211m

Preventive/crisis communication challenges5m

Public communication in humanitarian settings: main challenges - Part 17m

Public communication in humanitarian settings: main challenges - Part 25m

Introduction to Module 21m

The importance of listening - Part 19m

The importance of listening - Part 27m

The importance of body language5m

Week 3 - Wrap up1m

4 readings

Deepen your knowledge on ethical challenges10m

Deepen your understanding of relationships10m

Deepen your understanding of public communication10m

Additional material10m

1 practice exercises

Quiz - Week 314m

4

Section

1 hour to complete

Week 4

This week is dedicated to the understanding of the communication project cycle and the way to implement the first steps of the communication project cycle....

3 videos (Total 13 min), 3 readings

3 videos

Week 4 - Introduction1m

The communication project cycle8m

Case study 12m

3 readings

Additional material10m

Case study10m

Additional material10m

5

Section

2 hours to complete

Week 5

During this week we will explore how to design a communication plan in the midst of humanitarian action....

2 videos (Total 3 min), 1 reading, 1 quiz

2 videos

Week 5 - Introduction1m

MOOC Conclusion1m

1 readings

Additional material10m

Instructors

Prof. Doris Schopper

Director of CERAH, joint Centre of the University of Geneva and the Graduate Institute of Geneva

Dr. Valérie Gorin

CERAH lecturer

Jean-Marc Biquet

Course coordinator and lecturer at CERAH

Claire Barthélémy

Course coordinator and lecturer at CERAH

Claire Doole

Invited lecturer

Claire Bellmann

Professional Trainer, Coach and Facilitator

About University of Geneva

Founded in 1559, the University of Geneva (UNIGE) is one of Europe's leading universities. Devoted to research, education and dialogue, the UNIGE shares the international calling of its host city, Geneva, a centre of international and multicultural activities with a venerable cosmopolitan tradition....

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Humanitarian communication : Addressing key challenges