Opiniones y comentarios de aprendices correspondientes a Certificado profesional de Especialista en compromiso con el cliente de IBM por parte de IBM
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1 - 25 de 54 revisiones para Certificado profesional de Especialista en compromiso con el cliente de IBM
por Lisa C
•Jun 10, 2019
There is an art to customer service and IBM delivers with this easy to understand, well thought out approach to customer support and engagement. I would recommend this to anyone who talks to any type of customer on a regular basis, as it will surely help you to exceed your customer service goals.
por Edo R
•Nov 25, 2018
This is excellent training, it provide fundamental and practical skill needed for customer engagement related job
por Tatiana F
•Nov 28, 2018
I am very satisfied with the program. The content is very good and the activities have been well designed. And it has a high level of participation. I recommend it 100%.
por Tirthak P
•Dec 02, 2018
Great Course for customer service executives and even best for the one who is about to start serving customer :-)
por Mohammed Y
•Dec 21, 2018
This course has helped me to enhance my customer support skills. I implemented these skills while I was working. I got an excellent result. Thank you for this offering !
por Raphael D
•Jan 09, 2019
It's a big eye opener. I am enjoying every video of the course
por said h a
•Jan 03, 2019
This course cover all theories of the custumer engagement service. It's worth to take and you have access to badges that demonstrate your skills.
por Abida F
•Mar 20, 2019
It was v useful for me, thanks coursera
por pilotti
•Mar 27, 2019
excellent training, permitto obtain good knowledge on how ma
por Georgios P
•Mar 30, 2019
Fairly Good
por Raul M
•Jan 27, 2019
Thank you for the opportunity.
por Luiz F
•Feb 10, 2019
great
por Luciano M
•Jan 19, 2019
Excellent course with excellent professors and teachers.
por Inegbedion L O
•Mar 04, 2019
great course
por Enechaziam S U
•Mar 14, 2019
The course gives a world class applicable knowledge with practical sessions to confirm what is being learnt. It is great!
por LEE, Y
•Mar 15, 2019
Good Course in this field.
por FangLi
•Mar 18, 2019
v
por Conveeya B
•Jan 20, 2019
This is a wonderful course!
por Duncan E O O
•Feb 26, 2019
Great stuff
por Desiola K
•Oct 27, 2018
Interesting course. I'm learning new things.
por Jaison C
•Apr 16, 2019
This course offers insight into the realities of Customer Service that I would have otherwise overlooked.
por Tamara T J
•May 04, 2019
The course is amazing! They explain everything in a very dynamic way! I feel much more prepared now.
por Olusegun D O
•May 07, 2019
Fantastic course and very informative and transformative as well
por Julian K
•May 10, 2019
It is very helpful and i would recommend that everyone gets an opportunity to do this course.
por Ashley w
•May 25, 2019
very helpful and informative program will be able to apply learned course material in every day life does not take long to complete is not a course that will land you a job upon completion unless you have the required company experience/qualifications, but if you do this will surely put you ahead of the competition highly recommended for anyone in a customer service industry
