About this course: This MOOC explores different aspects of intercultural management, including teams, leadership, Human Resource Management, marketing and negotiations. When you complete this MOOC, you will have a richer understanding of the concept of culture, and how culture influences the way that individuals behave. You will also get a deeper knowledge about how culture shapes management practices in international organizations. We will introduce you to a number of experts in the field of intercultural management who will discuss the challenges and the benefits of dealing with employees on a global level. Moreover, we will share with you insights from our own research to illustrate recent developments in the field of intercultural management. During the MOOC we will provide you with a variety of concepts and tools that empower you to successfully interact with people from other cultures to achieve your desired personal and business-related goals. Please have a look at the teaser available at : https://www.youtube.com/watch?v=LVze_O6vjKI

Created by: ESCP Europe

Taught by: Kerstin Alfes, Professor of Organisation and Human Resource Management
Berlin Campus
Taught by: Robert Wilken, Professor of International Marketing
Berlin Campus
Taught by: Chiara Succi, Professor of Organizational Behavior
Turin Campus
Taught by: Marion Festing, Professor of Human Resource Management and Intercultural Leadership
Berlin Campus

Level	Beginner
Language	English
How To Pass	Pass all graded assignments to complete the course.
User Ratings	4.0 stars Average User Rating 4.0See what learners said

Syllabus

WEEK 1

Introduction

5 videos, 14 readings

Video: Introduction - Opening
Video: Globalization and Culture
Video: The Concept of Culture
Video: Cultural Dimensions
Video: Intercultural Management Skills
Reading: International Dimensions of Organizational Behavior
Reading: Contemporary Developments in World Culture
Reading: The Globalization Reader
Reading: International Human Resource Management
Reading: The Triangular Trade and the Atlantic Economy of the Eighteenth Century
Reading: Beyond culture
Reading: Cultures and Organizations: Software of the Mind
Reading: Culture, Leadership and Organizations, The GLOBE Study of 62 Societies
Reading: A quarter century of culture’s consequences: a review of empirical research incorporating Hofstede’s cultural values framework
Reading: The globalization of markets
Reading: Ted Talk - The hidden force in global economics: sending money home
Reading: Universals in the Content and Structure of Values: Theoretical Advances and Empirical Tests in 20 Countries
Reading: Cultural intelligence. A theory-based, short form measure
Reading: Riding the Waves of Culture: Understanding Cultural Diversity in Business

Graded: End of Module 1 Quiz

WEEK 2

Intercultural Teams and Leadership

5 videos, 14 readings

Video: Introduction
Video: Intercultural Encounters and Self-Awareness
Video: Managing Diversity
Video: Managing Intercultural Teams
Video: Leadership in an Intercultural Organization
Reading: The Impact of Leadership and Change Management Strategy on Organizational Culture
Reading: Autobiography of Intercultural Encounters
Reading: Identification and Assessment of Intercultural Competence as a Student Outcome of Internationalization
Reading: Developing Global Managers: Integrating Theory, Behavior, Data and Performance
Reading: Global Leadership Practices: A Cross-Cultural Management Perspective
Reading: Cross-cultural Management Research: Assumptions, Evidence and Suggested Directions
Reading: Leadership That Gets Results
Reading: Beyond Culture
Reading: Cultures and Organizations: Software of the Mind
Reading: Psychological Types
Reading: Type and Culture: Using the MBTI Instrument in International Applications
Reading: What Leaders Really Do
Reading: Isabel Briggs Myers and Type Development
Reading: Why do People follow Leaders? A Study of a U.S. and a Japanese Change Program

Graded: End of Module 2 Quiz

WEEK 3

Intercultural HRM

5 videos, 10 readings

Video: Introduction
Video: Intercultural Mobility
Video: Intercultural Recruitment and Selection
Video: Cultural Dimensions of Talent Management
Video: Intercultural Rewards
Reading: European Reward Governance Survey
Reading: Evolving and enduring Challenges in Global Mobility
Reading: Changing Patterns of Global Staffing in the Multinational Enterprise: Challenges to the Conventional Expatriate Assignment and Emerging Alternatives
Reading: Ethnic and Gender Subgroup Differences in Assessment Center Ratings: A Meta-analysis
Reading: International Human Resource Management
Reading: Strategic Issues and Local Constraints in Transnational Compensation Strategies: An Analysis of Cultural, Institutional and Political Influences
Reading: Expatriate Careers and the Psychological Contract - an empirical Study on the Impact of International Human Resource Management
Reading: Comparative total rewards practices and policies
Reading: Global Talent Management
Reading: Global talent management: How leading multinational build and sustain their talent pipeline

Graded: End of Module 3 quiz

WEEK 4

International Marketing Decisions

5 videos, 5 readings

Video: Introduction
Video: International Product Decisions
Video: International Promotion Decisions
Video: International Place Decisions
Video: International Pricing Decisions
Reading: Internationales Marketing
Reading: International Marketing Strategy: Analysis, Development and Implementation
Reading: Estrategias de Marketing Internacional
Reading: Global Marketing Management
Reading: Marketing international, Marchés, Cultures et Organisations

Graded: End of Module 4 Quiz

WEEK 5

Intercultural Business Negotiations

5 videos, 6 readings

Video: Introduction
Video: Goals and Negotiation Approaches
Video: Foreign Language Use: Proficiency and Anxiety
Video: Style of Language: High-Context vs. Low-Context
Video: The Role of Teams in Intercultural Business Negotiations
Reading: Cultural accommodation and language priming: Competitive versus Cooperative Behavior in a Prisoner’s Dilemma Game
Reading: he Multifaceted role of Language in International Business: Unpacking the Forms, Functions and Features of a Critical Challenge to MNC Theory and Performance
Reading: International Management: Managing Across Borders and Cultures, Text and Cases
Reading: Negotiation
Reading: Language Matters: Status Loss and Achieved Status Distinctions in Global Organizations
Reading: The ambiguous Role of cultural Moderators in Intercultural Business Negotiations

Graded: En of Module 5 quiz

Wrap up

1 video

Video: Wrap up

Graded: Final Quiz

FAQs

How It Works

Coursework

Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.

Help from Your Peers

Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.

Certificates

Earn official recognition for your work, and share your success with friends, colleagues, and employers.

Creators

ESCP Europe

The World's First Business School (est. 1819) ESCP Europe is the world's oldest business school and has educated generations of leaders and entrepreneurs. With its five urban campuses in Berlin, London, Madrid, Paris, Turin and Warsaw, ESCP Europe's true European identity enables the provision of a unique style of cross-cultural business education and a global perspective on international management issues. ESCP Europe welcomes 4,000 students and 5,000 executives from 90 different nations every year, offering them a wide range of general management and specialised programmes (Master, MSc, MBA, PhD and Executive Education).

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Intercultural Management

Intercultural Management

Intercultural Management