Acerca de este Curso
4.2
197 calificaciones
51 revisiones
Intercultural Communication and Conflict Resolution is a growing area of importance considering the pace and volume of global transactions. The ease of global communication using technology, the abundance of cheaper transportation costs, and the frequency of businesses using cross-border talent is fostering millions of interactions a day between people of different cultures. Examine how the process of communication can be further complicated during interactions between people of different cultures. The topics of stereotypes, generalizations, communication styles, communication strategies, and communication orientations will be explored. Upon completing this course, you will be able to: 1. Explain the dimensions of intercultural interactions that add to conflict 2. Analyze the dynamics of intercultural interactions 3. Plan strategies for success in intercultural interactions...
Globe

Cursos 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Calendar

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Clock

Approx. 8 hours to complete

Sugerido: 4 weeks of study, 2-3 hours/week...
Comment Dots

English

Subtítulos: English...
Globe

Cursos 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Calendar

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Clock

Approx. 8 hours to complete

Sugerido: 4 weeks of study, 2-3 hours/week...
Comment Dots

English

Subtítulos: English...

Programa - Qué aprenderás en este curso

Week
1
Clock
1 hora para completar

Getting Started

Get started with the course! Begin by reading the Course Overview and completing the Course Survey....
Reading
1 video (Total: 4 min), 3 readings
Video1 video
Reading3 lecturas
Course Overview10m
About our Guest Speakers10m
Pre-Course Survey10m
Clock
1 hora para completar

Dimensions of Intercultural Interactions and Conflict

In this module we will begin by examining the importance of understanding cultural differences. We will then define culture and distinguish between inter- and intra- cultural interactions....
Reading
6 videos (Total: 49 min)
Video6 videos
Dimensions of Intercultural Interactions and Conflict - Lesson 211m
Case Study - Outsourcing Team Conflict8m
Case Study - Cultural Customs4m
Case Study - Cultural Communication in Leadership3m
Interview with Julie Espy7m
Week
2
Clock
3 horas para completar

Analyze the Dynamics of Intercultural Interactions

In this module we will begin by analyzing the dynamics of intercultural interactions. We will then identify frameworks and barriers present in intercultural interactions....
Reading
6 videos (Total: 41 min), 1 quiz
Video6 videos
Analyze the Dynamics of Intercultural Interactions - Lesson 27m
Case Study - Paper Company Concerns9m
Case Study - Executive Advice3m
Case Study - Charity Donation3m
Interview with Konrad Reid8m
Week
3
Clock
3 horas para completar

Strategies for Success in Intercultural Interactions

In this module we will begin by planning strategies for success in intercultural interactions. We will then implement a mindset of success and strategies during the process of interaction....
Reading
7 videos (Total: 63 min), 1 quiz
Video7 videos
Strategies for Success in Intercultural Interactions - Lesson 222m
Case Study - Team Meeting7m
Case Study - Team Concerns3m
Case Study - Productivity Issues3m
Interview with Patrick Gough11m
Interview with Brent Rasmussen5m
Clock
22 minutos para completar

Course Wrap-up

Congratulations! You've made it to the end of the course. Please watch the end of course video, read the message from UCI Extension, and complete the post-course survey. ...
Reading
1 video (Total: 2 min), 2 readings
Video1 video
Reading2 lecturas
Message from UCI Extension10m
Post-Course Survey10m
4.2
Direction Signs

25%

comenzó una nueva carrera después de completar estos cursos
Briefcase

83%

consiguió un beneficio tangible en su carrera profesional gracias a este curso

Principales revisiones

por HPMay 22nd 2016

Add an additional dimension of "wealth" to the list of intercultural topics. Class difference amongst poverty, middle class, and wealthy individuals and groups need to be understood.

por PPFeb 12th 2018

I really enjoyed this course. It was informational and some of the videos were full of strategies from people who had gone through these conflicts first hand, such as the colonel.

Instructores

Najla DeBow

Instructor
University of California, Irvine Extension

Amit Kothari

Instructor
University of California, Irvine Extension

Acerca de University of California, Irvine

Since 1965, the University of California, Irvine has combined the strengths of a major research university with the bounty of an incomparable Southern California location. UCI’s unyielding commitment to rigorous academics, cutting-edge research, and leadership and character development makes the campus a driving force for innovation and discovery that serves our local, national and global communities in many ways....

Acerca del programa especializado Conflict Management

Master the fundamentals of conflict resolution, harness the power of positive conflict, and hone your intercultural communication skills. In this Specialization, you’ll learn to strengthen your personal and professional relationships by constructively addressing conflicts between individuals and within organizations. You’ll build skills specifically aimed at managing intercultural conflicts in today’s global society, and you’ll explore how competing interests and goals, power imbalances, and other factors influence the nature of conflict and management strategies. In the final Capstone Project, you’ll analyze a specific conflict and outline an approach to management and resolution....
Conflict Management

Preguntas Frecuentes

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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