3.5.1 Complaint-Handling Guidelines

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Del curso dictado por University of Illinois at Urbana-Champaign
Leadership and Influence
13 ratings
University of Illinois at Urbana-Champaign
13 ratings
De la lección
Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.

Conoce a los instructores

  • C. K. Gunsalus
    C. K. Gunsalus
    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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