Acerca de este Curso
18,455 vistas recientes

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel intermedio

Aprox. 18 horas para completar

Sugerido: 6 weeks of study, 1-2 hours per week...

Inglés (English)

Subtítulos: Inglés (English), Español (Spanish)

Habilidades que obtendrás

English LanguageWritingManagementCommunicationEmailingMeeting

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel intermedio

Aprox. 18 horas para completar

Sugerido: 6 weeks of study, 1-2 hours per week...

Inglés (English)

Subtítulos: Inglés (English), Español (Spanish)

Programa - Qué aprenderás en este curso

7 horas para completar

Staffing and Hiring Decisions

In this module, you’ll follow Elizabeth through the process of building her team. You’ll look at the way she communicates depending on the situation. From this observation, you’ll be better equipped to make requests using direct and indirect approaches. by analyzing her interactions with her team, her language choices, and the communication patterns she follows. Through the discussion boards and peer reviewed assignment you will synthesize your new skills in real life conversations and activities.

7 videos (Total 43 minutos), 4 readings, 8 quizzes
7 videos
1.5 More on the Indirect Approach7m
1.8 Summarizing Basics5m
1.12 Making Direct and Indirect Requests7m
1.14 Week 1 Review9m
4 lecturas
1.2 Vocabulary Preview: Staffing and Hiring10m
1.6 Example: An Indirect Message10m
1.10 "Hire Smarter, Work Better"10m
1.15 Quizlet Vocabulary Practice: Staffing and Hiring10m
6 ejercicios de práctica
1.4 Direct and Indirect Approaches10m
1.7 The Indirect Approach16m
1.9 Summarizing Basics6m
1.11 Hire Smarter, Work Better Summary4m
1.13 Making Direct and Indirect Requests10m
1.16 Week 1 Test30m
5 horas para completar

Meeting Management

Effective business meetings require planning, leadership, and language skills and without these skills, meetings can be unproductive or even boring. Although this module covers topics related to meeting management, it’s definitely not boring because we we have Elizabeth and her team to guide us through the learning process. In this module, you’ll watch and learn from Elizabeth and her team. After completing Meeting Management, you’ll be able to plan and facilitate an effective meeting; summarize key points of an agenda item; and begin to develop strategies to help you to be better understood.

6 videos (Total 41 minutos), 6 readings, 7 quizzes
6 videos
2.8 Future Tense Contractions5m
2.12 Writing Effective Summaries7m
2.14 Week 2 Review9m
6 lecturas
2.2 Vocabulary Preview: Meeting Management10m
2.4 Example: Agenda10m
2.10 The Future of Meetings10m
2.15 Quizlet Vocabulary Practice: Meeting Management10m
"A Conference Call in Real Life" - satire10m
Global Meeting Planner10m
6 ejercicios de práctica
2.5 Effective Meeting Practices18m
2.7 Conference Calling Strategies6m
2.9 Future Tense Contractions8m
2.11 Future of Meetings2m
2.13 Writing Effective Summaries8m
2.16 Week 2 Test30m
5 horas para completar

Leading and Teaming

Interrupt with confidence, ask for clarification and get the answer you want; hold the floor and keep it: these are some of the skills you’ll learn and apply in Leading and Teaming.

6 videos (Total 38 minutos), 7 readings, 6 quizzes
6 videos
3.7 Strategies to interrupt/Hold the floor5m
3.11 Infinitives and Gerunds8m
3.13 Week 3 Review6m
7 lecturas
3.2 Vocabulary Preview: Leading and Teaming10m
3.4 Amy Cuddy's TED Talk on "Power Posing"10m
3.9 Phrases for Interruption and Clarification10m
3.14 Quizlet Vocabulary Practice: Leading and Teaming10m
The Lewis Model of Cultural Norms10m
Hofstede's Cultural Comparison Tool10m
Directions for Submitting Video/Audio10m
5 ejercicios de práctica
3.6 Communication Lesson Review14m
3.8 Strategies to interrupt/Ask for clarification6m
3.10 Phrases for Interruption and Clarification4m
3.12 Infinitives and Gerunds8m
3.15 Week 3 Test26m
5 horas para completar

Planning, Organizing, and Delegating

Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.

7 videos (Total 54 minutos), 5 readings, 7 quizzes
7 videos
4.8 Business Communication/Concise Language8m
4.12 Reading Numbers13m
4.14 Week 4 Review: Part 16m
4.15 Week 4 Review: Part 25m
5 lecturas
4.2 Vocabulary Preview: Planning, Organizing & Delegating10m
4.6 Example: Status Report10m
4.10 Business Writing Tips-Changing Nouns to Verbs10m
4.16 Incomplete Status Report10m
4.17 Quizlet Vocabulary Practice: Planning, Organizing & Delegating10m
6 ejercicios de práctica
4.4 Writing Effective Emails16m
4.7 Communicating Status Reports10m
4.9 Business Communication/Concise Language8m
4.11 Changing Nouns to Verbs2m
4.13 Reading Numbers8m
4.18 Week 4 Test30m
62 revisionesChevron Right


comenzó una nueva carrera después de completar estos cursos


consiguió un beneficio tangible en su carrera profesional gracias a este curso


consiguió un aumento de sueldo o ascenso

Principales revisiones sobre Business English: Management and Leadership

por MAJun 10th 2017

One of the most amazing courses I have attended on Coursera so far. The instructors have done a spectacular job. Thanks Coursera and mentors!

por AKFeb 26th 2018

Thank you for all the lectures from ASU. The course gave me new knowledge and information in English Business. Thanks a lot!



Wanda Huber

International Educator
Arizona State University Global Launch

Andrea Mürau Haraway

International Educator
Arizona State University, Global Launch

Jenny Young

International Educator
Arizona State University Global Launch

Acerca de Universidad del Estado de Arizona

Arizona State University has developed a new model for the American Research University, creating an institution that is committed to excellence, access and impact. ASU measures itself by those it includes, not by those it excludes. ASU pursues research that contributes to the public good, and ASU assumes major responsibility for the economic, social and cultural vitality of the communities that surround it....

Acerca del programa especializado Business English

This Specialization serves as an introduction to Business English, where you will learn to communicate about topics such as management, finance and marketing. You will also write proposals, executive summaries, and marketing materials. You will also learn the necessary language structures to run a meeting, achieve sales, and negotiate other business transactions. In the Capstone Project, you will apply these skills to communicate and launch a new product in English, making sure that business executives have a variety of linguistic tools with practical applications in business scenarios in a variety of functional areas....
Business English

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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