About this course: In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing- and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently. Upon successful completion of this course, you will be able to: • Understand the role of operations management • Relate underlying principles to operations management frameworks and techniques • Synthesize information to make strategic operations decisions • Evaluate processes on different dimensions • Apply analytical techniques for tactical operations decision This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see onlinemba.illinois.edu.
Created by: University of Illinois at Urbana-Champaign
Taught by: Gopesh Anand, Associate Professor of Business Administration
Department of Business Administration, College of Business
| Basic Info | Course 3 of 7 in the Value Chain Management Specialization |
| Commitment | 4 weeks of study, 6-8 hours/week |
| Language | English, Subtitles: Vietnamese |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Complete this course to work toward:
Value Chain Management Specialization
This course is part of the 7-course Value Chain Management Specialization from University of Illinois at Urbana-Champaign
Master of Business Administration (iMBA)
This course is part of the fully-online 18 courses plus three capstone projects degree program
Syllabus
WEEK 1
Module 1: Course Orientation & Operations Strategy
In this module, you will become familiar with the course, your instructor, your classmates, and our learning environment. The orientation also helps you obtain the technical skills required for the course.
This module also covers the basis of operations management and how it works in different kinds of organizations. Connecting operations management to other aspects of running an organization, it lays the groundwork for how to develop and implement a solid operations strategy.
24 videos, 7 readings, 3 practice quizzes
- Video: Welcome to Operations Management!
- Video: Meet Your Instructor
- 阅读: Syllabus
- 阅读: About this Course: Ratings and Reviews
- 阅读: About the Discussion Forums
- 阅读: Social Media
- 阅读: Update Your Profile
- 练习测验: Orientation Quiz
- Video: Module 1 Assignment Solution
- 阅读: Module 1 Overview
- 阅读: Module 1 Readings
- Video: 1-1.1 Lesson Objectives
- Video: 1-1.2a Describing Operations Management
- Video: 1-1.2b Describing Operations Management
- Video: 1-1.2c Describing Operations Management
- Video: 1-1.3a Operations Based Successes
- Video: 1-1.3b Operations Based Successes
- Video: 1-1.3c Operations Based Successes
- Video: 1-1.4a Impact on Return on Assets
- Video: 1-1.4b Impact on Return on Assets
- Video: Lesson 1-1 Recap
- 练习测验: Lesson 1-1 Practice Quiz
- Video: 1-2.1 Lesson Objectives
- Video: 1-2.2a Focused Operations
- Video: 1-2.2b Focused Operations
- Video: 1-2.2c Focused Operations
- Video: 1-2.2d Focused Operations
- Video: 1-2.3a Tradeoffs and Combinations
- Video: 1-2.3b Tradeoffs and Combinations
- Video: 1-2.4a Manufacturing and Service Orientation
- Video: 1-2.4b Manufacturing and Service Orientation
- Video: 1-2.4c Manufacturing and Service Orientation
- Video: Lesson 1-2 Recap
- 练习测验: Lesson 1-2 Practice Quiz
Graded: Module 1 Graded Quiz
Graded: Module 1 Assignment
WEEK 2
Module 2: Process Analysis
Module 2 discusses types of process arrangements and when each might be appropriate. It introduces process metrics with a focus on Little’s law and how it functions in practical contexts. It also covers how variability affects process capacity and planned utilization.
18 videos, 2 readings, 2 practice quizzes
- 阅读: Module 2 Overview
- 阅读: Module 2 Readings
- Video: 2-1.1 Lesson Objectives
- Video: 2-1.2a Process Types
- Video: 2-1.2b Process Types
- Video: 2-1.2c Process Types
- Video: 2-1.2d Process Types
- Video: 2-1.2e Process Types
- Video: 2-1.3a Process Flow Analysis
- Video: 2-1.3b Process Flow Analysis
- Video: 2-1.4 Little's Law
- Video: Lesson 2-1 Recap
- 练习测验: Lesson 2-1 Practice Quiz
- Video: 2-2.1 Lesson Objectives
- Video: 2-2.2 Assessing Capacity
- Video: 2-2.3a Capacity Utilization
- Video: 2-2.3b Capacity Utilization
- Video: 2-2.4a Impact of Variability
- Video: 2-2.4b Impact of Variability
- Video: Lesson 2-2 Recap
- 练习测验: Lesson 2-2 Practice Quiz
- Video: Module 2 Assignment Solution
Graded: Module 2 Graded Quiz
Graded: Module 2 Assignment
WEEK 3
Module 3: Inventory and Supply Chain Management
Module 3 focuses on making sound decisions about inventory and supply chains. In addition to discussing approaches to categorizing inventory, tracking its performance, and implementing inventory policies, the module covers questions of outsourcing and supply chain, including how to avoid the bullwhip effect.
19 videos, 2 readings, 2 practice quizzes
- 阅读: Module 3 Overview
- 阅读: Module 3 Readings
- Video: 3-1.1 Lesson Objectives
- Video: 3-1.2 Types of Inventory - Part 1
- Video: 3-1.2b Types of Inventory
- Video: 3-1.3 Performance Assessment
- Video: 3-1.4a Inventory Decision - How Much?
- Video: 3-1.4b Inventory Decision - How Much?
- Video: 3-1.4c Inventory Decision - How Much?
- Video: 3-1.5a Inventory Decision - When?
- Video: 3-1.5b Inventory Decision - When?
- Video: Lesson 3-1 Recap
- 练习测验: Lesson 3-1 Practice Quiz
- Video: 3-2.1 Lesson Objectives
- Video: 3-2.2a Introduction to Supply Chain Management
- Video: 3-2.2b Introduction to Supply Chain Management
- Video: 3-2.2c Introduction to Supply Chain Management
- Video: 3-2.3a Supply Chain Partnerships
- Video: 3-2.3b Supply Chain Partnerships
- Video: 3-2.3c Supply Chain Partnerships
- Video: Lesson 3-2 Recap
- 练习测验: Lesson 3-2 Practice Quiz
- Video: Module 3 Assignment Solution
Graded: Module 3 Graded Quiz
Graded: Module 3 Assignment
WEEK 4
Module 4: Quality Management
Module 4 covers definitions of and different approaches to quality of both products and processes. It includes techniques for managing and assessing quality, with an emphasis on variability and statistical process control.
21 videos, 2 readings, 2 practice quizzes
- 阅读: Module 4 Overview
- 阅读: Module 4 Readings
- Video: 4-1.1 Lesson Objectives
- Video: 4-1.2a Defining Quality
- Video: 4-1.2b Defining Quality
- Video: 4-1.3a Origin and Evolution
- Video: 4-1.3b Origin and Evolution
- Video: 4-1.4a Common Elements
- Video: 4-1.4b Common Elements
- Video: 4-1.4c Common Elements
- Video: Lesson 4-1 Recap
- 练习测验: Lesson 4-1 Practice Quiz
- Video: 4-2.1 Lesson Objectives
- Video: 4-2.2a Statistical Process Control
- Video: 4-2.2b Statistical Process Control
- Video: 4-2.3 Attribute Data Control Charts - Proportion Data
- Video: 4-2.4 Attribute Data Control Charts - Count Data
- Video: 4-2.5 Variable Data Control Charts
- Video: 4-2.6a Process Capability
- Video: 4-2.6b Process Capability
- Video: 4-2.6c Process Capability
- Video: Lesson 4-2 Recap
- 练习测验: Lesson 4-2 Practice Quiz
- Video: Module 4 Assignment Solution
- Video: Course Recap
Graded: Module 4 Graded Quiz
Graded: Module 4 Assignment
FAQs
How It Works
课程作业
每门课程都像是一本互动的教科书，具有预先录制的视频、测验和项目。
来自同学的帮助
与其他成千上万的学生相联系，对想法进行辩论，讨论课程材料，并寻求帮助来掌握概念。
证书
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Creators
University of Illinois at Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
Pricing
| 购买课程 | 旁听 | |
|---|---|---|
| 访问课程材料 | Available | Available |
| 访问评分的材料 | Available | Not available |
| 收到最终成绩 | Available | Not available |
| 获得可共享的课程证书 | Available | Not available |
Ratings and Reviews
very long video presentations at times which made them hard to focus and boring. But material presented was very well organized and presented with very clear and simple examples.
It was a great Learning Experience. Lectures were good and contents were properly explained with examples.
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Thank you so much to my instructor for instructing Ana Pelayo.