In this course, you will learn about the role of operations and how they are connected to other business functions in manufacturing and service-focused organizations. You will learn and practice the use of decision-making frameworks and techniques applicable at all levels, from management-level strategic decisions such as connecting process to the needs of various customer segments, to front-line tactical decisions such as choosing between ordering larger quantities vs. ordering more frequently.
Este curso forma parte de Programa especializado: Gestión de la cadena de valor
ofrecido por


Acerca de este Curso
Habilidades que obtendrás
- Supply Chain
- Inventory
- Process Analytics
- Operations Strategy
ofrecido por

Universidad de Illinois en Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
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Programa - Qué aprenderás en este curso
Course Orientation & Operations Strategy
Welcome to the world of Operations Management. Operations are the repetitive processes used to create and deliver products and services. Effective operations strategies and tactical management of such processes are vital to delivering quality product and services and creating value. Module 1 covers the basis of operations management and how it works in different kinds of organizations. Connecting operations management to other aspects of running an organization, it lays the groundwork for how to develop and implement a solid operations strategy.
Process Configurations and Metrics
Inventory Management
Supply Chain Management
Reseñas
- 5 stars76Â %
- 4 stars17,24Â %
- 3 stars3,64Â %
- 2 stars1,33Â %
- 1 star1,77Â %
Principales reseñas sobre OPERATIONS AND SUPPLY CHAIN DECISIONS AND METRICS
I am a People manager for client services ( operations) and this course helped me to understand many concepts. They will be useful for my day to day work.
Thanks
Navpreet
Great & detailed explaination by professor on every topic. Such type of hard working professors are rare in these times and we as a student need this. Thank you so much.
I love this course, even for not native speaker it's not to hard, only was not to easy to understand assignment questions and answers. But with google translate help I passed first module! :-)
Very good course. Explanation is really clear, the topic is really on the spot and applicable. I am surprise to found that all the topic is really linked to my current and previous work.
Acerca de Programa especializado: Gestión de la cadena de valor
The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and surpluses for organizations.

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