4-2.1 Lesson Objectives

Del curso dictado por Universidad de Illinois en Urbana-Champaign
Operations Management
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Universidad de Illinois en Urbana-Champaign
109 ratings
Curso 3 de 7 en SpecializationValue Chain Management
De la lección
Module 4: Quality Management
Module 4 covers definitions of and different approaches to quality of both products and processes. It includes techniques for managing and assessing quality, with an emphasis on variability and statistical process control.

Conoce a los instructores

  • Gopesh Anand
    Gopesh Anand
    Associate Professor of Business Administration
    Department of Business Administration, College of Business