In this culminating course in the Patient Safety and Quality Improvement Specialization, you will apply the skills you have acquired across the previous six courses to address a realistic patient safety issue confronting Mercy Grace, a 500-bed urban hospital that is part of a larger hospital system. Based on the scenario provided, you will assess the situation and work through the problem using a variety of tools and strategies. You will have the opportunity to identify defects, root causes, and potential mitigation strategies; you will create a project implementation plan for addressing the issue in the form of an A3; you will identify risks of project failure and design a change management plan; you will identify means of converting the project from local to system-wide; and you will identify quality and safety measurements that will be used in evaluating the success of the project’s implementation.
Este curso forma parte de Programa Especializado - Patient Safety
Taking Safety and Quality Improvement Work to the Next Level (Patient Safety VII)
ofrecido por
Acerca de este Curso
4.6
13 calificaciones
Qué aprenderás
Identify a patient safety or quality issue within your own area of practice, and describe concrete processes for addressing the issue.
Describe steps needed within your organization to move toward high reliability.
Describe intended steps for a focused career plan in becoming a patient safety and quality leader.
Habilidades que obtendrás
LeadershipPatient SafetyPlan ImplementationQuality Improvement
Programa - Qué aprenderás en este curso
Semana
13 horas para completar
Deepening Our Understanding of a Patient Safety Defect
In this module, you will be introduced to a patient safety issue that will provide the basis for all of the work you will complete in this capstone course. After reviewing the incident, you will review content from the second course in the specialization regarding the use of the Learning from Defects Tool, and you will complete a first draft of a similar Learning from Defects template. Please note that each of the assessments in the first four weeks of this course are optional - this gives you the opportunity to develop first drafts of all of the documents you will submit for your capstone project, and receive valuable feedback on the work you have completed. In the last module of this course, you will resubmit final versions of the documents you have completed throughout the course. This final package of documents will comprise your entire grade for this capstone project course.
6 videos (Total 34 minutos), 4 readings, 1 quiz
6 videos
Interview with the Patient and His Wife8m
Interview with the Nurse6m
Interview with the Attending Physician3m
Interview with the Resident1m
Introduction to the Learning from Defects Tool12m
4 lecturas
Transcript of the Meeting with the Senior Executive10m
Joint Commission - Sentinel Event Alert 55: Preventing Falls and Fall-Related Injuries in Health Care Facilities10m
ECRI Institute: Falls10m
Veterans' Affairs National Center for Patient Safety: Falls Toolkit10m
Semana
23 horas para completar
Problem-solving and Proposing Interventions
In this module, you will build upon what you learned in the previous module by continuing your investigation of patient falls and clarifying your project goals. You will review content from previous courses in the specialization that discussed problem identification, scoping your project, building an A3, and specifying performance measures. You will then initiate a first draft of an A3, and complete a first draft of a 5-Whys Table.
6 videos (Total 48 minutos), 1 reading, 1 quiz
6 videos
So, What Is Your Problem?10m
Key Metric8m
Building Your A35m
Scope11m
Specifying Performance Measure and Common Data Sources for Measurement10m
1 lectura
Agency for Healthcare Research and Quality: Preventing Falls in Hospitals10m
Semana
33 horas para completar
Project Implementation and Stakeholder Engagement
In this module, you will begin the process of implementation and stakeholder engagement for your proposed interventions. You will begin by reviewing content from previous courses on Translating Evidence into Practice, the 4 Es model, and project implementation, as well as several readings on these topics. At the end of the module, you will have the opportunity to complete and receive feedback on a first draft of your Premortem and 4E table.
3 videos (Total 20 minutos), 2 readings, 1 quiz
2 lecturas
Translating Evidence Into Practice: A Model for Large Scale Knowledge Translation10m
An Intervention to Decrease Catheter-Related Bloodstream Infections in the ICU10m
Semana
43 horas para completar
Embedding and Expanding the Project
In this module, your focus will turn to embedding and expanding your project across additional units. You will review content on change management, sustainability, and the process of embedding and expanding your interventions. Finally, you will expand your work from Module 2 to create a first draft of a full, formal A3.
5 videos (Total 31 minutos), 2 readings, 1 quiz
5 videos
Change Management Introduction11m
2 More Es: Endure & Embed6m
A Model for Sustainability5m
Two More Es: Expand7m
2 lecturas
High Reliability Healthcare: Getting There From Here10m
A3 Reports: Tool for Process Improvement10m
4.6
3 revisionesPrincipales revisiones
Fantastic mentors and great content. I am very grateful to both mentors and Coursera.
Instructor
David Schwartz
Instructional Design Technology ManagerArmstrong Institute for Patient Safety and Quality
Acerca de Universidad Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Acerca del programa especializado Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
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