Acerca de este Curso
4.6
34 ratings
5 reviews
This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking....
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Fechas límite flexibles

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Sugerido: 4 hours/week

Aprox. 11 horas para completar
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English

Subtítulos: English
Globe

Cursos 100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Calendar

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Clock

Sugerido: 4 hours/week

Aprox. 11 horas para completar
Comment Dots

English

Subtítulos: English

Programa - Qué aprenderás en este curso

1

Sección
Clock
1 hora para completar

Project Selection Strategy and Tools You Can Use

In this module, you will see the process for defining, scoping, selecting and prioritizing improvement initiatives. Further, you will learn necessary team characteristics and organizational support structures....
Reading
7 videos (Total: 67 min), 1 quiz
Video7 videos
The Work Must Matter8m
Scope11m
So, What Is Your Problem?10m
Key Metric8m
Goal Setting9m
Final Validation10m
Quiz1 ejercicio de práctica
Lesson 1 Quiz20m

2

Sección
Clock
1 hora para completar

A3 Thinking

In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes....
Reading
9 videos (Total: 57 min), 1 quiz
Video9 videos
Building Your A35m
Purpose and Methodology of Identifying Waste8m
Structured Brainstorming8m
Fault Tree Analysis5m
Process Mapping5m
Value Stream Mapping (VSM)7m
Improving Physical Flow In Processes6m
Use of Cascading A3 for Systemwide Improvement3m
Quiz1 ejercicio de práctica
Lesson 2 Quiz20m

3

Sección
Clock
3 horas para completar

Translating Research Into Practice

This module explains the Translating Research into Practice (TRiP) model. It is a methodology to facilitate the adoption and use of evidence-based therapies. This model itself uses a collaborative knowledge translation model for wider sharing of knowledge into practice....
Reading
7 videos (Total: 56 min), 1 quiz
Video7 videos
Summarizing the Evidence9m
Identifying Local Barriers6m
The Four E's6m
Lessons Learned11m
Getting the Science Right4m
CUSP As Adaptive Work11m

4

Sección
Clock
1 hora para completar

Design Thinking

In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test....
Reading
10 videos (Total: 50 min)
Video10 videos
Learn Phase: Gaining Insight2m
Advantages of Learn and Application6m
Theory and Application of Define3m
Ideate Phase3m
Application of Brainstorming5m
Prototyping Phase3m
Test Phase6m
Iteration Phase1m
Design Thinking Wrap Up3m
4.6

Principales revisiones

por SSMay 23rd 2018

Fantastic course content. Marvellous mentors. Very grateful to both mentors and Coursera. I would recommend this course to every health at each level.

por NVJun 9th 2018

Grate learning opportunity. I have learned how to initiate A3 project and design thinking very clearly. very clear simple videos. Thank you very much

Instructor

Acerca de Johns Hopkins University

The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world....

Acerca del programa especializado Patient Safety

Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few. The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization....
Patient Safety

Preguntas Frecuentes

  • Once you enroll for a Certificate, you’ll have access to all videos, quizzes, and programming assignments (if applicable). Peer review assignments can only be submitted and reviewed once your session has begun. If you choose to explore the course without purchasing, you may not be able to access certain assignments.

  • When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.

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