This course provides students with a set of tools and methodologies to plan and initiate a Problem Solving or Quality Improvement project. The first module presents methods for selecting, scoping and structuring a project before it is even initiated. It also introduces the project classifications of implementation and discovery. The second module describes the A3 problem solving methodology and the tool itself. Further in that same module, the student is shown tools to identify problems in flow, defects, and waste and to discover causes, brainstorm, and prioritize interventions. Module 3 shows a methodology within the implementation class. These methods are designed to overcome emotional and organizational barriers to translating evidence-based interventions into practice. The fourth and last module looks at one more way to approach improvement projects in the discovery class. These tools are specifically for new, out-of-the-box design thinking.
Este curso forma parte de Programa Especializado - Patient Safety
Planning a Patient Safety or Quality Improvement Project (Patient Safety III)
ofrecido por
Acerca de este Curso
4.7
42 calificaciones
Qué aprenderás
Describe approaches for selecting and scoping a patient safety or quality improvement project.
Compare and contrast QI/PI approaches: A3 Thinking, Design Thinking, and Translating Research into Practice (TRiP).
Create a project charter or A3 using SMART goals.
Explain the usage of several root cause identification tools in the course of running a project.
Habilidades que obtendrás
Project ManagementDesign ThinkingQuality Improvement
Programa - Qué aprenderás en este curso
Semana
1Project Selection Strategy and Tools You Can Use
In this module, you will see the process for defining, scoping, selecting and prioritizing improvement initiatives. Further, you will learn necessary team characteristics and organizational support structures.
7 videos (Total 67 minutos), 1 quiz
7 videos
The Work Must Matter8m
Scope11m
So, What Is Your Problem?10m
Key Metric8m
Goal Setting9m
Final Validation10m
1 ejercicio de práctica
Lesson 1 Quiz20m
Semana
2A3 Thinking
In this module, you will be introduced to the process and format of A3 problem solving. You will learn the key components of an A3 for to define and start an improvement project to maximize your chances of success. Additionally, a set of tools will be covered that are commonly used in the actual improvement project, which will identify underlying process issues and their root causes.
9 videos (Total 57 minutos), 1 quiz
9 videos
Building Your A35m
Purpose and Methodology of Identifying Waste8m
Structured Brainstorming8m
Fault Tree Analysis5m
Process Mapping5m
Value Stream Mapping (VSM)7m
Improving Physical Flow In Processes6m
Use of Cascading A3 for Systemwide Improvement3m
1 ejercicio de práctica
Lesson 2 Quiz20m
Semana
3Translating Research Into Practice
This module explains the Translating Research into Practice (TRiP) model. It is a methodology to facilitate the adoption and use of evidence-based therapies. This model itself uses a collaborative knowledge translation model for wider sharing of knowledge into practice.
7 videos (Total 56 minutos), 1 quiz
7 videos
Summarizing the Evidence9m
Identifying Local Barriers6m
The Four E's6m
Lessons Learned11m
Getting the Science Right4m
CUSP As Adaptive Work11m
Semana
4Design Thinking
In this module, we will cover a process called Design Thinking. It is a human-centered design approach that fosters out-of the-box thinking to create innovative solutions. The process builds the design iteratively in a highly collaborative team approach. The five steps of design thinking will be covered: Learn, Define, Ideate, Protype, and Test.
10 videos (Total 50 minutos)
10 videos
Learn Phase: Gaining Insight2m
Advantages of Learn and Application6m
Theory and Application of Define3m
Ideate Phase3m
Application of Brainstorming5m
Prototyping Phase3m
Test Phase6m
Iteration Phase1m
Design Thinking Wrap Up3m
4.7
6 revisionesPrincipales revisiones
por SS•May 23rd 2018
Fantastic course content. Marvellous mentors. Very grateful to both mentors and Coursera. I would recommend this course to every health at each level.
por NV•Jun 9th 2018
Grate learning opportunity. I have learned how to initiate A3 project and design thinking very clearly. very clear simple videos. Thank you very much
Acerca de Universidad Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Acerca del programa especializado Patient Safety
Preventable patient harms, including medical errors and healthcare-associated complications, are a global public health threat. Moreover, patients frequently do not receive treatments and interventions known to improve their outcomes. These shortcomings typically result not from individual clinicians’ mistakes, but from systemic problems -- communication breakdowns, poor teamwork, and poorly designed care processes, to name a few.
The Patient Safety & Quality Leadership Specialization covers the concepts and methodologies used in process improvement within healthcare. Successful participants will develop a system’s view of safety and quality challenges and will learn strategies for improving culture, enhancing teamwork, managing change and measuring success. They will also lead all aspects of a patient safety and/or quality improvement project, applying the methods described over the seven courses in the specialization.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
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