In this course you will focus on process improvement. You will learn how to set organizational priorities for continuous process improvement, how to execute process improvement projects, and how to sustain the initiative for continuous improvements. Upon successful completion of this course, you will be able to: • Understand the roles of process improvement • Relate underlying principles to frameworks and techniques used for process improvement • Synthesize information to make decisions for organizational initiatives and process improvement • Apply analytical techniques for tactical decisions in a process improvement project This course is part of the iMBA offered by the University of Illinois, a flexible, fully-accredited online MBA at an incredibly competitive price. For more information, please see the Resource page in this course and onlinemba.illinois.edu.
4-1.1 Lesson Objectives
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From the course by University of Illinois at Urbana-Champaign
Process Improvement
University of Illinois at Urbana-Champaign
Process Improvement
Course 4 of 7 in the Specialization Value Chain Management
From the lesson
Module 4: Achieving and Sustaining Improvements
Module 4 introduces techniques for making and sustaining changes in processes and illustrates the implementation of Lean as a process improvement initiative in a financial services company. As a closing of this course, you will be presented with an overarching theoretical perspective of knowledge creation that explains the continuing cycles of process improvement.
Meet the Instructors
Gopesh AnandAssociate Professor of Business Administration
Department of Business Administration, College of Business
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