About this course: Finding and hiring the right people is often cited as the number one concern of businesses today. It seems we are all competing for the best and brightest workers. As you will see in our time together in the second course, a critical component of the People Manager Value Proposition is to hire talented people who enable the organization to achieve its strategic goals. This course is an introduction into the topic of recruitment, selection and onboarding. At the outset of the course we will explore the importance of linking recruitment goals with overall company strategy. We then look at a number of options to recruit and select employees both effectively and legally. Throughout the course we will examine current issues in talent acquisition, such as how companies are now leveraging social media and hiring analytics to ensure better quality hires. At the conclusion of the course, we look at how to onboard employees to promote employee commitment and engagement.
Created by: University of Minnesota
Taught by: Amy Falink, Senior Lecturer
Department of Work and Organizations
Taught by: Stacy Doepner-Hove, Director, Masters in Human Resources and Industrial Relations program
Carlson School of Management, Department of Work and Organizations
| Basic Info | Course 2 of 5 in the Human Resource Management: HR for People Managers Specialization |
| Commitment | 4 weeks of study, 3-5 hours/week |
| Language | English, Subtitles: Vietnamese |
| How To Pass | Pass all graded assignments to complete the course. |
| User Ratings |
Syllabus
WEEK 1
Aligning Recruitment and Selection with Company Strategy
In this module, we will lay the important foundation for the course: aligning recruitment and selection practices with your overall company strategy. We will apply the framework of systems theory to understand the interdependent components of the organization and how our plan is affected by internal and external environmental factors. We will explore the importance of workforce planning and, finally, conclude this module with a look at the core components of the hiring process: job design, job analysis,and job descriptions.
15 videos, 3 readings, 4 practice quizzes
- Video: HR for People Managers Overview
- Video: 1.1.1 Welcome to Class
- Video: 1.1.2 About Amy, Your Instructor
- Discussion Prompt: Tell Me About You!
- Video: 1.1.3 A Systems View of Recruitment and Selection
- Video: 1.1.4 Amy's Six Tips
- Reading: Helpful Human Resource Professional Associations
- Practice Quiz: Course Introduction
- Video: 1.2.1 Strategic Alignment
- Video: 1.2.2 Internal Environment
- Video: 1.2.3 External Environment
- Video: 1.2.4 Workforce Planning
- Discussion Prompt: Discussion: The Impact of a Bad Hire
- Practice Quiz: Workforce Planning Part One
- Video: 1.3.1 Labor Shortage Options
- Video: 1.3.2 Internal Vs. External Hires
- Video: 1.3.3 Strategic Workforce Planning Interview with Colin Partridge, Senior HR Director at Carlson Wagonlit Travel
- Practice Quiz: Workforce Planning Part Two
- Reading: IRS Website: Employee or Independent Contractor?
- Video: 1.4.1 Job Analysis
- Video: 1.4.2 Job Descriptions
- Video: 1.4.3 Job Design
- Practice Quiz: Foundations of Hiring
- Reading: Great Site for Information on Jobs- Very helpful when creating job descriptions!
Graded: Aligning Recruitment and Selection with Company Strategy
Graded: Systems Thinking Application
WEEK 2
Recruitment: Finding the Best Candidates
In this module, we take a look at the macro-level strategic considerations in recruiting. We also will examine what makes an effective recruiter, along with where to find prospective employees. Current issues in recruiting are discussed, such as using social media and mobile technology. We then take time to focus on important legal and ethical issues in recruiting, and we wrap up this module with a look at recruitment from a global perspective.
9 videos, 5 readings, 2 practice quizzes
- Video: 2.1.1 HR Responsibilities in Recruitment
- Video: 2.1.2 Leveraging the Employer Brand
- Video: 2.1.3 Recruiter Effectiveness
- Practice Quiz: HR Hiring Responsibilities
- Discussion Prompt: Discussion: What Makes an Effective Recruiter
- Video: 2.2.1 Recruitment Interview with Colin Partridge, Senior HR Director at Carlson Wagonlit Travel
- Video: 2.2.2 Go Mobile
- Video: 2.2.3 Passive Recruiting
- Discussion Prompt: Discussion: Ideas for Recruiting Passive Talent?
- Practice Quiz: Sourcing the Best Talent
- Reading: Video: Become a LinkedIn Search Ninja: Advanced Boolean Search Techniques
- Reading: How Does General Mills Use Social Media in Recruitment?
- Video: 2.3.1 Recruiting Ethically - Interview with Rand Park, Senior Lecturer
- Video: 2.3.2 Cultural Fit
- Video: 2.3.3 Diversity
- Discussion Prompt: Discussion: Let's Talk About Cultural Fit
- Reading: U.S. Department of Labor Website
- Reading: US Equal Employment Opportunity Commission Website
- Reading: WSJ Article: Are You Disabled? Your Boss Needs to Know
Graded: Recruitment: Finding the Best Candidates
WEEK 3
Selection: Choosing the Best Candidates
In this module, we examine the selection process. Like the first two modules, we start from the big picture - what is selection and how do we tie it to strategic goals? We then explore the important legal considerations (U.S. laws) and other best practices in selection, such as avoiding biases and conducting background checks. Next we will see a number of different selection tools you can use to make a better hiring decisions. Lastly, we wrap up the third module by creating and presenting offers to candidates, and analyzing our hiring process for effectiveness.
14 videos, 4 practice quizzes
- Video: 3.1.1 Selection Process Overview
- Video: 3.1.2 Revisiting Strategy: Selection Criteria
- Video: 3.1.3 Selection Interview with Colin Partridge, Senior HR Director at Carlson Wagonlit Travel
- Practice Quiz: Selection Overview Process
- Video: 3.2.1 Biases
- Video: 3.2.2 Background Checks
- Video: 3.2.3 Selection Method Standards
- Video: 3.2.4 Tell Me About Yourself
- Practice Quiz: Legal Considerations in the Selection Process
- Video: 3.3.1 Selection Tools
- Video: 3.3.2 Effective Interviewing Part One
- Video: 3.3.3 Effective Interviewing Part Two
- Practice Quiz: Selection Methods and Tests
- Video: 3.4.1 Candidate Evaluation
- Video: 3.4.2 Creating and Presenting the Offer Package
- Video: 3.4.3 Hiring Analytics Primer
- Video: 3.4.4 Recruitment and Selection Summary
- Practice Quiz: Program Measurements
Graded: Choosing the Best Candidates
WEEK 4
Special Topic: Onboarding
In module four we will be talking about bringing on your new hire. Having just recruited and hired a new employee, you want to be sure that new employee gets up to speed as quickly as possible and becomes an engaged and excited member of your team. Module four will talk about how to work through a great onboarding process and why that matters to an employee's engagement with the organization.
13 videos, 4 practice quizzes
- Video: 4.1.1 About Stacy Doepner-Hove and Definition of Onboarding
- Video: 4.1.2 Onboarding as Part of Employee Engagement
- Video: 4.1.3 Your Return on Investment for Doing Onboarding Well
- Discussion Prompt: Tell us about your Best and Worst "First Work Day"
- Practice Quiz: Bringing on a New Employee
- Video: 4.2.1 Onboarding is the Beginning of Your Work Relationship
- Video: 4.2.2 Creating the Tools to Make Onboarding Easier
- Video: 4.2.3 Bringing on an Individual
- Discussion Prompt: What Might a New Hire Not Know and How Would You Address That?
- Practice Quiz: Building a Great Onboarding Experience
- Video: 4.3.1 Getting Yourself Ready for the New Hire
- Video: 4.3.2 Talking with the New Hire Before They Start
- Video: 4.3.3 Working with your Current Team
- Video: 4.3.4 Setting Up a Welcoming Environment
- Discussion Prompt: What is One New Idea You Have for Making the Onboarding Process Better?
- Practice Quiz: Setting the Stage for the New Hire
- Video: 4.4.1 Creating an Engaging Workplace
- Video: 4.4.2 Developing Your Employees
- Video: 4.4.3 Performance Management and Your New Hire
- Practice Quiz: Beyond Onboarding
- Discussion Prompt: Think Ahead to Performance Management (next course in the HR for People Managers Specialization)
Graded: Onboarding Portfolio
FAQs
How It Works
Coursework
Each course is like an interactive textbook, featuring pre-recorded videos, quizzes and projects.
Help from Your Peers
Connect with thousands of other learners and debate ideas, discuss course material, and get help mastering concepts.
Certificates
Earn official recognition for your work, and share your success with friends, colleagues, and employers.
Creators
University of Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Pricing
| Audit | Purchase Course | |
|---|---|---|
| Access to course materials | Available | Available |
| Access to graded materials | Not available | Available |
| Receive a final grade | Not available | Available |
| Earn a shareable Course Certificate | Not available | Available |
Ratings and Reviews
It was amazing. Thoroughly enjoyed the entire bit of this course. Very interactive. Took a lot from this course. Very happy. Hoping to enroll for more courses in future. Thanks once again Coursera.
A
The material was very well put together but the videos had some issues in playing consecutively and it was a bit frustrating.
Coursera provides universal access to the world’s best education, partnering with top universities and organizations to offer courses online.
© 2017 Coursera Inc. All rights reserved.
Great learning experience from amazing instructors ! They have to exerted great efforts preparing the materials