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Volver a Sales and CRM Overview

Opiniones y comentarios de aprendices correspondientes a Sales and CRM Overview por parte de Personal de ventas

205 calificaciones
42 reseña

Acerca del Curso

This course is the first of a series that aims to teach you the foundational skills in Salesforce that will prepare you for a variety of entry-level sales roles, including the sales operations specialist position. This course is designed for beginners. No previous experience in Salesforce, sales, or CRM is necessary to be successful. In this course, you will be introduced to essential concepts like the fundamentals of the sales process. You'll also learn about what Customer Relationship Management (CRM) systems are and what they are used for, you'll dive into Salesforce's main products and their use cases, and you will gain a working knowledge of the key functionalities of the Salesforce Sales Cloud that help support a business’s growth. This course is the first step in your learning journey with Salesforce. It will provide you with the foundation you need to go into depth with more advanced Salesforce tools taught later in the certificate, and ultimately launch your new career. Please note that if you already have background knowledge in sales and CRM, or if you want to dive immediately into content that goes into more depth with Salesforce, it is recommended that you start with Course 2 in this certificate: Lead Management in Salesforce....

Principales reseñas

31 de may. de 2021

I really liked this course , especially the program and the partnership with Trailblaze , i wish other specializations were like this one

13 de jun. de 2021

This course enabled me to know more about the CRM and to discover that it can also be useful in financial service.

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26 - 50 de 50 revisiones para Sales and CRM Overview

por Rocio F R

19 de dic. de 2021

Muy educacional lo super recomiendo

por Sabrina D D

12 de ene. de 2022

T​he course was very interesting !

por samarth c

17 de ene. de 2022

awesome Learning Experience

por Thomas F J E

20 de sep. de 2021

Excellent, intituive

por Michelle W

4 de nov. de 2021

Excellent training.

por Adam D R

26 de sep. de 2021

v​ery informative


24 de may. de 2021

very informative

por Anirban g

23 de ago. de 2021

great course..

por Rafaela B

13 de sep. de 2021


por M v s s

3 de sep. de 2021


por James M

16 de ago. de 2021

Good overview, good insight into Salesforce, Salesforce cloud and CRMs in general. Program was slow to respond to input at times.

por Santhosh T

15 de sep. de 2021

Can improve on giving some additional tasks to get a hands-on experience with the tool

por V B

1 de dic. de 2021

Good introduction to all things CRM with emphasis on Salesforce and how it works.

por Pravin U

10 de dic. de 2021

Course content was very helpful to understand CRM and salesforce.

por Dharmesh T R

2 de dic. de 2021

The course is very detailed and have the quality material.

por Mahmoud M M E

14 de jul. de 2021

Course is good but too much repeated info...

por Agnieszka L

21 de dic. de 2021

o​veral ok, problems with plug in links.


29 de dic. de 2021

enjoyed learning in trailhead and here

por Gandluru V S r

27 de oct. de 2021

very good

por Philip L

13 de dic. de 2021


por Emily G

12 de ago. de 2021

Provides good basics on Sales and CRM but some parts can be a bit redundant.

por Juan D l c

4 de jun. de 2021

T​e apoya a la hora de orientarte, pero tampoco te ensea nada en concreto.

por Yugal B

6 de ene. de 2022

this is mostly a theory course,expect a lot from this,disappointed

por Sunku S G

28 de may. de 2021

it is very helpful to learn and growing skills through it

por travis g

16 de dic. de 2021

The plugin verification process isa stressfull issue ... It actually highlights your pain and i think we have just the right solution for the problem causing the pain. Its called restructure i been there and can empathize with what your about to go through. Its a great idea lets make it better with this early information. Theres no one there Tory!