In this course, you will learn about what the world’s number one Customer Relationship Manager (CRM) system has to offer. You will begin this course by understanding the components that Salesforce leverages to make it an optimal system. You will learn about the basics in Lightning for Sales, Community Cloud and Marketing, and understanding how to secure your Salesforce Organization and Manage Permissions. These tools will serve as building blocks to implementing Salesforce into any organization. The course includes in-depth readings and practical application activities within Salesforce's Trailhead education platform, peer discussion opportunities, demonstration videos, and peer review assignments.
Este curso forma parte de Programa especializado: Salesforce Fundamentals
Ofrecido Por


Acerca de este Curso
This specialization is designed for beginners with no background knowledge.
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosQué aprenderás
Access, navigate around, and transition between Lightning and Classic Salesforce interfaces.
Customize Salesforce functionality to meet specific team needs.
Create customer, partner, and employee communities.
Habilidades que obtendrás
- Data Management
- Cloud Integration
- Data Security
- Automation
- Cloud Computing
This specialization is designed for beginners with no background knowledge.
¿Podría tu empresa beneficiarse de la capacitación de los empleados en las habilidades más demandadas?
Prueba Coursera para negociosOfrecido por
Programa - Qué aprenderás en este curso
Module 1
Module 2
Module 3
Reseñas
- 5 stars68,20 %
- 4 stars16,76 %
- 3 stars2,89 %
- 2 stars1,73 %
- 1 star10,40 %
Principales reseñas sobre SALESFORCE BASICS
this is really good & it helps those who want to learn salesforce quick & fast, we learn all the fundamental (basic) things in salesforce basics level
It was a good course but frequently I flet like the instructions were missing some key steps. I was happy that I got through this with no experience in Salesforce.
Good course for Beginners to understand the basic of Salesforce.
Course is very useful and knowledgeable, but require more guidance for how to complete the modules and batches need more videos.
Acerca de Programa especializado: Salesforce Fundamentals

Preguntas Frecuentes
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