In this course, you will learn strategies not only on how to communicate effectively but also how to strengthen your relationships with co-workers and other stakeholders from diverse cultural backgrounds, both inside and beyond the organisation. In particular, "Strengthening your widening network" aims to equip you with a workplace discourse that facilitates familiarity with practices in the working environment and to help you appreciate the complexities inherent in the organisational structure and hierarchy.
Este curso forma parte de Programa Especializado - Effective Communication in the Globalised Workplace
ofrecido por
Programa Especializado - Effective Communication in the Globalised WorkplaceUniversidad Nacional de SingapurAcerca de este Curso
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Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel intermedio
Aprox. 8 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel intermedio
Aprox. 8 horas para completar
Inglés (English)
Subtítulos: Inglés (English)
ofrecido por
Universidad Nacional de Singapur
A leading global university located in Asia, the National University of Singapore (NUS) is Singapore’s flagship university, and offers a global approach to education and research with a focus on Asian perspectives and expertise. Its transformative education includes a broad-based curriculum underscored by multi-disciplinary courses and cross-faculty enrichment.
Programa - Qué aprenderás en este curso
1 hora para completar
About the Specialisation and the Course
In this Module, you will find out more about the four courses that are offered in this Specialisation.
1 hora para completar
2 videos (Total 10 minutos), 3 lecturas
3 lecturas
Specialisation Overview10m
Course Reading References10m
(FAQ) Frequently Asked Questions10m
1 hora para completar
Faces Places Phases
We will look at getting to know our colleagues, the physical work place, as well as the different levels of people on the organisational chart.
1 hora para completar
5 videos (Total 35 minutos), 1 lectura, 2 cuestionarios
5 videos
Making Small Talk10m
Navigating the Workplace3m
Polite Requests & Responses7m
Knowing Who's Who8m
1 lectura
Reference List10m
2 ejercicios de práctica
Polite Requests14m
Starting on the Right Note8m
3 horas para completar
Effective Communication through the Email
We will look at how to connect with people appropriately and on the right note, as well as using the right mode, bearing in mind the 7Cs of effective communication as well as some theoretical constructs of intercultural communication. We will also look at effective email writing.
3 horas para completar
6 videos (Total 33 minutos), 1 lectura, 3 cuestionarios
6 videos
Modes or Channels of Communication4m
Knowing Who's Who8m
Clear & Concise6m
Concrete & Correct3m
Coherent, Complete & Courteous8m
1 lectura
Reference List10m
2 ejercicios de práctica
Choosing the right modes10m
Emailing – Different Strokes for Different Folks16m
3 horas para completar
Meetings in a Globalised Workplace
We will look at appropriate meeting behaviours and skills, how to participate at meetings effectively so as to be a contributing member of your organisation. We shall also be looking briefly at how you can build trust and credibility, two very important elements in interpersonal relationships.
3 horas para completar
9 videos (Total 41 minutos), 1 lectura, 4 cuestionarios
9 videos
Before the Meeting: High/Low Context4m
Before the Meeting: Perceptions of Time4m
At the Meeting4m
Seeking Clarification6m
Disagreeing3m
Consideration5m
More on Cultural Dimensions6m
Conclusion2m
1 lectura
Reference List10m
3 ejercicios de práctica
Behaviours6m
Meeting Skills4m
Know your audience and up your game6m
Revisiones
Principales revisiones sobre STRENGTHENING YOUR WIDENING NETWORK
por MS23 de may. de 2020
It was a great time exploring this course. Though there were some glitches but over all it was an amazing experience.
por VS10 de mar. de 2017
i have not seen best web UI than coursera Ui,its awesome.
por DD9 de ene. de 2020
Presented in a very easy to understand way. Thank you!!
por VV26 de abr. de 2020
Thank you so much. The course is quite resourceful!
Acerca de Programa especializado: Effective Communication in the Globalised Workplace
In this Specialization aimed for those who are preparing to enter the workplace, we will share with you some key cultural and linguistic features characterizing effective communication in this increasingly diverse and internationalised workplace.
This is done through four courses, building from knowing the self to communicating with the inner circle of colleagues within the organisation and expanding this circle to include external partners and stakeholders. There is also a capstone project which requires you to apply what you have learned in the four courses in real-life contexts potentially with industry players.
Preguntas Frecuentes
When will I have access to the lectures and assignments?
Access to lectures and assignments depends on your type of enrollment. If you take a course in audit mode, you will be able to see most course materials for free. To access graded assignments and to earn a Certificate, you will need to purchase the Certificate experience, during or after your audit. If you don't see the audit option:
The course may not offer an audit option. You can try a Free Trial instead, or apply for Financial Aid.
The course may offer 'Full Course, No Certificate' instead. This option lets you see all course materials, submit required assessments, and get a final grade. This also means that you will not be able to purchase a Certificate experience.
What will I get if I subscribe to this Specialization?
When you enroll in the course, you get access to all of the courses in the Specialization, and you earn a certificate when you complete the work. Your electronic Certificate will be added to your Accomplishments page - from there, you can print your Certificate or add it to your LinkedIn profile. If you only want to read and view the course content, you can audit the course for free.
What is the refund policy?
If you subscribed, you get a 7-day free trial during which you can cancel at no penalty. After that, we don’t give refunds, but you can cancel your subscription at any time. See our full refund policy.
Is financial aid available?
Yes, Coursera provides financial aid to learners who cannot afford the fee. Apply for it by clicking on the Financial Aid link beneath the "Enroll" button on the left. You'll be prompted to complete an application and will be notified if you are approved. You'll need to complete this step for each course in the Specialization, including the Capstone Project. Learn more.
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