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Technical Support Fundamentals, Google

9,137 calificaciones
2,104 revisiones

Acerca de este Curso

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Principales revisiones

por DP

Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

por FK

Mar 10, 2018

An excellent introductory course. The all around material was well presented, the instructors are doing a great job passing on their knowledge. The weekly assignments were interesting and fun to take.

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2,093 revisiones

por Johnathan Richards

Dec 16, 2018

I love this course, best experience and easy to understand. I’m glad my wife told me about this.

por Diana Parravilla

Dec 15, 2018

the course covers everything you need to get introduce to be a IT Technical Support

por Bruce Milliken

Dec 15, 2018

Great start

por Alexandr Efimov

Dec 14, 2018

Прекрасный вступительный курс, интересна работа с удаленными компьютерами в лабораторных.

por vakhtangi grigolava

Dec 14, 2018

this is the best course ever!!! big respect to team!!!

por Joseph Cannon

Dec 13, 2018

I really enjoyed this course and the instructor was great.

por Vicki Godmer

Dec 13, 2018

Truly enjoyed this class. Heard the offering on the radio and thought why not. I had a basic understanding of much of the information we went through. The course helped fill in some knowledge gap that I think will prove useful.

por Dariia Leliukh

Dec 13, 2018

Pretty easy course, I think that some of topics were too easy as for a modern youth. And some topics I would be glad if they are going to be disclosed deeper in next courses.


Dec 13, 2018

Excellent technical explanation and basic thoughts..

por Robert Cotton

Dec 12, 2018

Thanks to all that participated in putting this program together. It has opened my eyes to a broad new world.