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Technical Support Fundamentals, Google

10,238 calificaciones
2,353 revisiones

Acerca de este Curso

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. We’ll go through what a technical interview could look like, and provide tips on how to best prepare for one. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works. ● assemble a computer from scratch. ● choose and install an operating system on a computer. ● understand what the Internet is, how it works, and the impact it has in the modern world. ● learn how applications are created and how they work under the hood of a computer. ● utilize common problem-solving methodologies and soft skills in an Information Technology setting....

Principales revisiones

por DP

Mar 06, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

por BM

Jul 31, 2018

I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate

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2,338 revisiones

por LaTryce Johnson

Feb 18, 2019

Getting to windows through Qwiklabs with the password (typing several times) and it not logging me in is a pain! I am using a Mac Pro OS. Not easy and taking several hours to achieve. Very frustrating.


Feb 18, 2019

very interactive and intuitive

por Trey Carlock

Feb 17, 2019


por Sagun Shrestha

Feb 17, 2019

Excellent course

por komou poji

Feb 16, 2019

I'm learning a lot from the course, this is such a tailor made course for everyone I can't wait to complete, you should learn too.

por Samuel A Yahaya

Feb 16, 2019

Easy to follow.

por Bruno de Sousa Pagno

Feb 16, 2019

Troubles in the Linux lesson on week 3 that's don't let me finish the course!!!

por Tristin Hennessey

Feb 16, 2019

There was a lot of information that was structured in a very helpful way for learning, and I felt that all the information was relevant, and a great first step into the program. Very happy with my experience so far and excited to really get into the material.

por Mohammed Abdallah

Feb 15, 2019

thank you to have this opportunity

por Ashaki Afi Presley

Feb 14, 2019

This was a much needed refresher and learned quite a few things as well