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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

AH

Oct 3, 2018

Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

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5201 - 5225 of 10,000 Reviews for Technical Support Fundamentals

By Anthony B S

Mar 19, 2021

Very informative and well-explained content. Perfect for first-timers and even those who have experience in using computers and the internet.

By Thomas N

Feb 10, 2021

Very satisfied with the course, I have a better understanding of the basic fundamentals of computing an awesome introduction of the IT world.

By Laes U

Feb 2, 2021

This is an amazing course with lots of knowledge. I recommend to everyone take this course for getting an IT job or knowing better knowledge.

By Sharif U A

Jan 20, 2021

It's really great to learn from the people who are already in the field. Sharing their experience is a bonus apart from the course materials.

By Ley C

Jan 6, 2021

this course will really teach you the fundamentals of IT Support. this is a good opportunity to learn in the field of Information Technology.

By Marques O

Dec 4, 2020

It was very informative and explained a lot of things i didn't understand about computers and the way they process and decipher information.

By ADL C

Nov 2, 2020

Muy interesante para aspectos básicos IT, aunque sea de Google, en la parte de sistemas operativos hablan hasta del menos conocido, chrome OS

By Horace J

Oct 13, 2020

The course was a refresher for me and it answered a lot of questions that I was not clear on. Highly recommend for anyone entering the field.

By Brent M

Aug 29, 2020

A great introduction to an IT career. This course goes over all the basic level information for what someone in IT Support will need to know.

By Avnish K

Jul 18, 2020

This course is awesome just like google.Hey google are you ready,because i am coming as a it specialist in google after completing my B.tech.

By Raymond L J

Jul 6, 2020

This 1st course was quite easy for me, but that means someone with no knowledge of computers can take it and learn. I'm very pleased with it.

By Vilaysack V

Jun 3, 2020

This course provides me more than knowledge, but also my e-learning experience. So, I'm looking forward to learn the next course on Coursera.

By Khemis R R

May 14, 2020

This course has been so awesome. its well organize and the instructors made learning and understanding the concepts feels easy. Thanks a lot.

By Juan M

May 13, 2020

Great program with tips and videos that will help to get ones foot in the door of IT support. Thanks everyone in GOOGLE who helped with this.

By Snehal P

May 7, 2020

Really, Nice Contents and tutors, Those are have very good knowledge and i am very satisfied with the course. I love to work with the google.

By Sharon S

Aug 15, 2019

Awsome course and I keep spreading the word about this opportunity to everyone looking to obtain a life long skill without breaking the bank.

By Francis B G

Apr 16, 2019

Great fundamentals, I already had a good knowledge so it wasn't that great for me. However for anyone just starting it is an amazing course.

By Darlene P

Sep 6, 2018

Love the way the course is set up, easy to follow and understand. I just wish there was a printable out line for the course to take notes on.

By William C W

Jul 18, 2018

Good overview and simple terms to explain things that would otherwise be complete gibberish to me. I also like the links to extended reading.

By Balakrishna

Feb 13, 2018

Excellent teaching and very simple to understand i am excited learn new course in coursera . thank you coursera and thanks to all googler's .

By Felipe C

Mar 27, 2024

I love this certification untill know, I have tried to use another platforms but there werent update which made me feel I was wasting mytime

By Hekmatullah Rahimi

Jan 19, 2024

This course was amazing. I learnt the fundamentals of Computers and it is the best place to start learning about computers and how the work.

By John B

May 10, 2023

Good stuff as long as you go through quicker than the recommended speed. Would be a little disappointed if this was all I learned in 6 weeks

By Ipeleng M

Apr 7, 2023

very easy to understand and follow, reasonable deadlines, work at your own pace. I learnt so much and I am looking forward to other courses.

By Big T

Sep 13, 2022

I updated me and wake up me in some of my old passion about computer hardware and software specially networking and troubleshooting. Thanks