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Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
148,669 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

DP

Mar 5, 2018

Awesome course designed by google. Thank you very much. Knowledge gained in just introductery leactures started burning desire in me to complete whole syllabus. Every bit of program is worth the time.

DH

Nov 13, 2019

I loved how useful all of the information in this course was. I love how much the instructors really seemed to be so in love with their careers. Its the most fun I've had learning in a very long time.

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6001 - 6025 of 10,000 Reviews for Technical Support Fundamentals

By Eli A D R

Feb 1, 2023

Great course, it is designed very well for independent learning. It was a lot of fun especially with the interactive tutorials.

By Yordy C

Dec 9, 2022

Awesome course this is what every person should learn when getting into IT. A great introduction for people with no experience

By Ryan R

Nov 15, 2022

Best learning I've experienced online. Not only does this course give a foundation it also gets you excited about the Industry.

By Victor S H R

Nov 6, 2022

it's amazing to learn new stuff and remember things that I used to know is really good and that I'll be doing it in my new job

By Stanley H

Oct 27, 2022

Very informative, all the instructors provided good tips and very knowledgeable. I look forward to more courses in the future.

By Dzenan p

Oct 10, 2022

The course is extremely helping with giving people who don't know that much about IT some knowledge about it which is amazing.

By Brenda J

Oct 2, 2022

I found that I learned a lot of new things with this course. Very informative and I feel more confident in my knowledge of IT.

By Rinnat Y E

Aug 17, 2022

This training allowed me to develop my knowledge and a very good source of motivation in the field of technology. Thanks a lot.

By Stanley E

Aug 3, 2022

Very Satisfied. All the facilitators had a good grasp of the subject matter they taught. And i look forward to the next course.

By Weiszenburger V

Jul 29, 2022

The course was easy enough but it was full of valuable information. It'll get you ready to further dive into the world of IT :)

By Celeste C

Jun 23, 2022

I really enjoyed it and learn so much. It is a great introduction to find out if its something you are looking to learn about.

By SETH G Z

May 6, 2022

Great content, experienced instructors and simple and clear explanation. I learned alot and build more confidence in my skills.

By Gilbert N

Apr 29, 2022

This course explains all the basics in entering the IT Field. i cant wait to pursue jobs in a field i love and see myself doing

By Yunuen N (

Apr 29, 2022

This course was easy to navigate and gave me the fundamental tools to gain new skills in order to pivot into a new career path.

By Debra T

Mar 11, 2022

Challenging enough to keep me interested, with fabulous Teachers to lead the way. I truly enjoyed this course and learned alot!

By majid A

Feb 5, 2022

I benefited greatly from the course habit, as it laid the foundation for me to launch into the world of information technology.

By Nataļja B

Jan 17, 2022

A good course for those who are ready to study the material on their own! It's amazing that today such useful courses are free!

By Darwin R

Sep 20, 2021

overall a wonderful way to learn at your own pace and if you feel lost you can always go back to a lesson and refresh your mind

By Miguel H

Aug 12, 2021

The course had just he right amount of information covered. I never felt overwhelmed. It was all easy to digest intellectually.

By Trenton E K

Jul 7, 2021

The information in this course is invaluable. Such great content and really helped me gain a general knowledge of the IT field.

By Niko M

Jun 25, 2021

Very interesting and unique experience, gives you basic understanding of IT support role and responsibilies that comes with it.

By Boris H F R

Jun 14, 2021

Excellent! short, concise, very simple, with excelent people and human enviroment. That gives to you wishes to work with them.

By samuel t

Apr 28, 2021

I had a great experience with this course. the teachers are very nice and made the course very easy to understand for everyone.

By Rahul S

Apr 17, 2021

I enjoyed this course a lot, it gave me a deep insight into the computer basics as well as its hardware

Thanks, Google& Coursera

By Jose D T B

Mar 24, 2021

Es un curso muy educativo que unifica y da sentido a todo lo que ya previamente se conoce sobre la tecnología de la información