Chevron Left
Back to Technical Support Fundamentals

Learner Reviews & Feedback for Technical Support Fundamentals by Google

4.8
stars
149,327 ratings

About the Course

This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program. By the end of this course, you’ll be able to: ● understand how the binary system works ● assemble a computer from scratch ● choose and install an operating system on a computer ● understand what the Internet is, how it works, and the impact it has in the modern world ● learn how applications are created and how they work under the hood of a computer ● utilize common problem-solving methodologies and soft skills in an Information Technology setting...

Top reviews

JB

Aug 3, 2020

I enjoyed all the presenters of the videos, they really took their time to get me involved and explained all the content clearly. I also enjoyed the videos that talked about current and future trends.

ON

Oct 17, 2022

It was indeed an interesting journey to the I.T world. I enjoyed every bit of the course and the instructors did a great job. Thanks to the Coursera and Google team for this life changing opportunity.

Filter by:

7876 - 7900 of 10,000 Reviews for Technical Support Fundamentals

By Moises S

Sep 25, 2023

this class was very informative and helps encourage people to continue their career and studies in I.T

By Brandy D

Sep 20, 2023

I have learned a lot, it helps me understand so many things and words related to IT, thank you so much

By Lamont J

Sep 15, 2023

Google made the information easy to understand. Everything was really broken down to a beginner level.

By Crystal S

Sep 12, 2023

After taking this course, I became more certain in my choice to learn what someone in an IT role does.

By Brendan F

Jun 24, 2023

Great intro to IT or just computers in general if you don't know where to start I would recommend this

By Michael D

Jun 20, 2023

This course was a great refresher for me and even taught me some new things. I really enjoyed the pace

By Cynthia J

May 17, 2023

The instructors are awesome. I wish this type of training existed when I first went into the IT field.

By Favour E

Mar 11, 2023

Videos were apt and instructional. instructors were friendly. I learn a lot as a newbie to IT support!

By Radames R N

Jan 27, 2023

Excellent, concise although very informative, provides a broad picture of the subject. Really amazing.

By jean j

Oct 5, 2022

I thoroughly enjoyed this course so far .It is explained in a way which makes it easy to understand .

By Carla M

Sep 25, 2022

Learned so many things about what it means to be in the field of IT! Can't wait to keep learning more!

By abdulrahman _

Aug 10, 2022

I'm so happy having this oppertionety I hope the future will be full of happienes and accomplishments.

By Stella O

Aug 3, 2022

I have acquired the basics of computer fundamentals. internet and networking. It is an amazing course.

By Mykel

Jul 8, 2022

Great intro to support for people who have never done it and may not have any background in computers.

By Baiba K

Jul 2, 2022

Thanks to all teaching personal! Was very nice course! I have learned lot of good new things about IT.

By Atifa B

Jun 28, 2022

I am not fun of online classes but this course was so easy to follow , I learned so much thank you !!!

By Gabriel f

Jun 9, 2022

i learned a lot about computers and networking and the labs were pretty cool especially the lenux labs

By Daniel G

May 30, 2022

Good overview of basic topics and an introduction ot computer skills, terminology, and IT fundamentals

By Jasmine R

May 3, 2022

Pretty basic for sure, but very interactive. Most people can probably breeze through this part easily.

By Selmor R

Apr 18, 2022

Good coverage of the basics with good real world exwmples. Hands on and can complete at your own pace.

By Olukunle I “ A

Apr 12, 2022

i am now exposed to many aspect of IT support. the tutors did very well in explaining it and it clear.

By Michael O

Mar 22, 2022

Really enjoyed taking the fundamentals course, I'm very excited to continue the rest of this program.

By AKSHAY.V

Mar 20, 2022

It was such a good experience for young talents like me. looking forward for such courses from google.

By Nnaoma O

Mar 2, 2022

Awesome! contains all the necessery tools for the topics. I love how the videos were short and concise

By Girish W

Jan 6, 2022

Awesome course. Glad I was able to be part of this course. I look forward to learning more from Google