Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
I am working in IT and wanted to do a refresher on the fundamentals and this course is really worth it. Good job Google and thank you for an affordable solution to getting my refresher and certificate
por Robert F•
Very good course. I would recommend it.
por Daniel R•
I love it very informative and fun
por Salahadine I•
it was very good to me thanks
por Anie C•
Very informative, educational
por ANDRÉS D C•
Amazing introductive course
por Christine L R•
good beginning course
por Alexander C•
por Stephanie K C Q•
por Juan F Z M•
Great so far
por Michael D H•
por SANDHYA P•
por 321910306052 g•
por Sarthak J•
por JOSE Y J M•
por Hey J•
I was able to understand the process of it support. And I could learn how to deal with users. Above all, it was an opportunity to think about the process of solving problems and how to overcome them.
por Sonika S•
por Curtis E•
This course was presented well and designed appropriately, but I felt like the content was too rudimentary; there was a discussion about how the internet changed personal interchange, topics like that were unnecessary time wasters.
I worked as a tech support specialist for a few years and the topics presented are things that I learned before ever working in technical support professionally.
I learned some things from this course, but on the whole it was not in depth at all. Granted 90% of technical support is: "have you tried turning it off and turning it back on?" But still for people interested in this course it should've offered knowledge that would be beneficial to coursework or employment, which it establishes value in neither.
I was expecting to learn how to configure a remote VPN or designing a website with HTML/CSS or some coding fundamentals, but there was nothing like that. It kept teasing with "that will be covered in a later lesson", but then it never was covered.
This course may be best targeted to retired adults who just got a computer for the first time, or perhaps middle school kids, but is inadequate for working-age adults or students interested in computer science.
por Dave P•
I have rated it 3 stars because I wish there would be more labs and practices and wish that it would go more in depth of each week and maybe set a cap of how much you can finish at a time. With being as a former desktop support associate in the past, a lot of the things were pretty much known to me already, however they were great in trying to bring them back to my memory. So all in all I would say that this program is a good to very good program in trying to get into the I.T. support field.
por Ricardo A H T•
It is a shame that Google could not insert a digital signature to recognize this achievement. Even though it is an entry level course, at least a digital signature of a Google personnel would give a better legitimacy.
por Sanuto E M•
mi nivel de ingles me excluye de sus cursos.. el agrabante es que la plataforma tampoco me permite copiar el contenido para poder traducirlo
I consider it a course for people with no technical background at all, it can be a bit dull if you have some already in technology.
por Ashley H•
It was okay, pretty basic, I enjoyed the remote access stuff with putty. I finished the course in a week.
por Baryliuk Y•
This course teaches about IT security yet it requests to publish photo of passport to unknown checking service. When leakage will happen nobody will compensate my troubles caused by the leakage.
por Bryson D•
This stuff is taught in middle school. I didn't learn a single thing. What a joke to charge $50 for this...