This course is the first of a series that aims to prepare you for a role as an entry-level IT Support Specialist. In this course, you’ll be introduced to the world of Information Technology, or IT. You’ll learn about the different facets of Information Technology, like computer hardware, the Internet, computer software, troubleshooting, and customer service. This course covers a wide variety of topics in IT that are designed to give you an overview of what’s to come in this certificate program.
Acerca de este Curso
Google Career Certificates are part of Grow with Google, an initiative that draws on Google's 20-year history of building products, platforms, and services that help people and businesses grow. Through programs like these, we aim to help everyone– those who make up the workforce of today and the students who will drive the workforce of tomorrow – access the best of Google’s training and tools to grow their skills, careers, and businesses.
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Principales reseñas sobre TECHNICAL SUPPORT FUNDAMENTALS
This was an excellent course even for a novice in IT. The only thing that I would add is a glossary of terms so that they could be readily accessed during the course-----so many terms, so little time.
This course really is foundational. The instructors are awesome, the labs are relevant and they all work! I have gained so much knowledge just from this course. I can't wait to further this knowledge.
Starting from scratch, I feel like I've gained a great basic understanding of IT support. It was informative, and it has motivated me and left me hungry for more. I am pumped to start the next course!
This course is excellent for those who would like to learn the basics of IT and would like to broaden their knowledge. I enjoyed seeing videos from multiple instructors who actually work in the field.