Towards a More Complete CX Definition

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Destrezas que aprenderás

Employment, Leadership, Management, Customer Experience

Revisiones

4.6 (138 calificaciones)
  • 5 stars
    70.28%
  • 4 stars
    22.46%
  • 3 stars
    3.62%
  • 2 stars
    1.44%
  • 1 star
    2.17%
FK

Dec 18, 2019

A real good way to start customer experience. The materials are well design to show the relationship between the brand and the customer experience!

EJ

Apr 08, 2019

Very insightful. The videos are short and simple while explaining important concepts in CX through the accumulation of simple ideas.

Impartido por:

  • Michael Thompson

    Michael Thompson

    Customer Experience Professor

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