Using a Value Proposition Canvas to Increase Team Alignment

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Destrezas que aprenderás

Employment, Leadership, Management, Customer Experience

Reseñas

4.6 (194 calificaciones)
  • 5 stars
    71.64%
  • 4 stars
    21.64%
  • 3 stars
    4.12%
  • 2 stars
    1.03%
  • 1 star
    1.54%
FK
17 de dic. de 2019

A real good way to start customer experience. The materials are well design to show the relationship between the brand and the customer experience!

EJ
7 de abr. de 2019

Very insightful. The videos are short and simple while explaining important concepts in CX through the accumulation of simple ideas.

Impartido por:

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    Michael Thompson

    Customer Experience Professor

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