Interview with Julie Espy

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Destrezas que aprenderás

Active Listening, Communication, Management, Collaboration

Revisiones

4.2 (509 calificaciones)
  • 5 stars
    270 ratings
  • 4 stars
    147 ratings
  • 3 stars
    57 ratings
  • 2 stars
    19 ratings
  • 1 star
    16 ratings
MM

Mar 17, 2017

Great course because it has provides excellent background and all ways that have to be used while using Conflict Resolution Skills to resolve a conflict.

K

Jul 19, 2017

Excellent course! Practical strategies that could be used at work, with family and friends. Managers, students, and parents should take this course.

De la lección
Active Listening Skills
In this module we will begin by examining active listening skills as a means of reaching a resolution. We will then shift our attention to recognizing conflict and knowing when to intervene. Lastly, we will discuss the five approaches to conflict.

Impartido por:

  • Najla DeBow

    Najla DeBow

    Instructor

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