4.14 Week 4 Review: Part 1

Loading...

Del curso dictado por Arizona State University

Inglés Empresarial: Gestión y Liderazgo

471 calificaciones

Arizona State University

Inglés Empresarial: Gestión y Liderazgo

471 calificaciones

Curso 1 de 4 en SpecializationInglés Empresarial

Are you a business executive or a manager who uses English in your career? Then you know that good business communication in English requires focus, vocabulary, and specific linguistic structures. In this course, you will follow along a recently promoted manager as she builds and leads her team to success. Together, you will practice the language and styles of communication needed in English for: • Recruiting and training a professional team to work together with integrity and respect • Managing and participating in well-organized meetings • Making telephone conferences more efficient • Writing professional emails that are easy to read The activities in this course will give you the opportunity to share your experience and receive immediate feedback from other business professionals around the world. ¿Es usted un ejecutivo de negocios o gerente que utiliza inglés en su profesión? Entonces Ud. sabe que la buena comunicación empresarial en inglés exige los enfoques, el vocabulario y las estructuras lingüísticas específicas. En este curso, Ud. seguirá, a lo largo con un gerente recién promovido, como ella construye y conduce a su equipo hacia el éxito. Juntos, ustedes practicarán el lenguaje y los estilos de comunicación en inglés necesarios para: · Reclutar y el entrenar a un equipo profesional a trabajar juntos con integridad y respeto · Manejar y participar en las reuniones bien organizadas · Hacer que las conferencias telefónicas sean más eficaz · Escribir correos electrónicos profesionales que sean fáciles de leer Las actividades en este curso le dan la oportunidad de compartir su experiencia y recibir retroalimentación inmediata de otros profesionales empresariales en todo el mundo.

De la lección

Planificar, organizar, y delegar / Planning, Organizing, and Delegating

El cuidado del negocio o el proyecto que se quiere controlar, requiere planificación. Esto requiere que la información sea organizada de manera conveniente con informes periódicos de estado de resultados. Después de completar este módulo, usted será capaz de usar el lenguaje adecuado en correos electrónicos comunicandose efectivamente....Keeping the business or project running as projected requires planning. This requires information to be organized in convenient packages, like status reports and emails. Planning, Organizing, and Delegating focuses on the language of both. After completing this module, you’ll be able to use concise language to summarize key pieces of information into smaller packages.

4.14 Week 4 Review: Part 16:43

4.15 Week 4 Review: Part 25:04

Conoce a los instructores

Wanda Huber
International Educator
Arizona State University Global Launch
Andrea Mürau Haraway
International Educator
Arizona State University, Global Launch
Jenny Young
International Educator
Arizona State University Global Launch

[MUSIC]

Hello everyone.

Welcome back to English for Management and Leadership.

Are you feeling challenged yet?

Well in this video, you are going to synthesize your knowledge of email and

status support writing, both requiring the ability to write using concise language.

You'll be given different scenarios, and asked to perform tasks,

such as writing concise statements.

Are you ready to test your knowledge?

In this first scenario,

you're about to review the conversation that Elizabeth has with Lucy.

In this clip Elizabeth discusses her concerns.

She's worried about the Asia pack demographic, and

she wants to talk to Lucy about her plans to mitigate the situation in that market.

Do you remember this telephone conversation?

For this quiz, Elizabeth is building an email status report.

She's writing a statement for this section called Areas For Mitigation.

You should select the best summary statement

based on the information you've learned so far.

Welcome back.

Did you choose this example?

Advertising trouble reaching targeted Asian demographic,

timeline being reexamined, mitigation plan incomplete.

If you did, then you think like Elizabeth, because this statement is

the actual bullet point that Elizabeth put in her status report to Don.

Now I'm going to read the statement again.

As you're listening, ask yourself,

what's these statements reminds you of, does it sound familiar?

Advertising trouble, reaching targeted Asian demographic,

timeline being reexamined, mitigation planned incomplete,

does that remind you of a newspaper headline?

It kinda does, doesn't it?

That's because newspaper headlines say a lot in a few well chosen words.

If you find writing in this format difficult, perhaps,

imagining you're writing a newspaper headline could help.

Jenny told you that concise language consists of mostly nouns and verbs.

In that lesson, you also learned to avoid using B verbs and

helping verbs such as have.

Let's look at our answer again, did Elizabeth use be or have?

Advertising trouble reaching targeted Asian demographic,

timeline being reexamined, mitigation plan incomplete.

Do you see any B verbs in this statement?

You do, don't you?

So we say, no B verbs, then we say, the statement with the B verb is correct.

What's up?

Well, remember, when Jenny advised you to take out all extra words,

keeping only the nouns and verbs?

Well that's what's happened here.

Elizabeth took out all of the helping verbs.

Here, I'll show you.

Advertising trouble reaching target Asian demographic, is a shortened

version of advertising is having trouble reaching the targeted Asian demographic.

And how about this statement, timeline being reexamined.

What words are missing?

The timeline is being reexamined.

So how do you interpret this?

I say, drop the B keep the ing.

I like that.

Drop the B keep the ing.

Following this advice, I challenge you to make Elizabeth's statement,

timeline being reexamined, even more concise.

Did you meet the challenge?

Well, you did, if you wrote reexamining timeline.

Here's a challenge question.

Let's say, Elizabeth writes, reexamining timeline.

Does reexamining timeline say, that it's finished or in process?

Hm.

In process.

How could you say that you already reexamined the timeline and revised it?

Would you need both verbs?

Would you use ing or ed?

Check your answer by taking the end video.

Go to the next scenario.

Gary is flying home from the California plant.

He needs to email Elizabeth with an update, but is tired and

could really use your help.

I know he would appreciate it, if you could go to the end video quiz.

Read what happened at the plant.

Then write an email to Elizabeth, updating her on the status of that situation.

Remember to summarize and use concise language.

Write your answer on a separate piece of paper if you like,

because it will be useful to you for the next task I have for you.

Welcome back.

Did you use bullet points or a lot of white space?

Did you use active and concise language?

Now, Elizabeth needs more help.

She needs to include a bullet point in her status report

about what happened in California.

She'll include this information under the heading Key Accomplishments.

To help Elizabeth, take the non-graded in video quiz.

Welcome back.

I hope these activities have helped you feel more confident and prepared for

the peer reviewed assignment.

On that assignment, you'll be using the skills you practiced in this review video.

Good luck, and I'll see you in the next module.

Thanks for watching English for Management and Leadership.

Explora nuestro catálogo

Inscríbete de manera gratuita y obtén recomendaciones personalizadas, actualizaciones y ofertas.

Coursera brinda acceso universal a la mejor educación del mundo, al asociarse con las mejores universidades y organizaciones, para ofrecer cursos en línea.

© 2019 Coursera Inc. Todos los derechos reservados.

Descargar en la App Store

Consíguelo en Google Play