Module 2 - Service Management Terms (video 1 of 3)

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Destrezas que aprenderás

ITIL 4 Foundation topics, ITIL Terminogy

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NN

27 de dic. de 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

7 de oct. de 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

De la lección

Key Concepts of Service Management

In this module, we will introduce service manage terms, discuss the key concepts of creating value with services, and the key concepts of service relationships.

Impartido por:

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    Sabrina Moore

    Instructor

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