Module 3 -Organizations/People and Information/Technology (video 1 of 2)

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Destrezas que aprenderás

ITIL 4 Foundation topics, ITIL Terminogy

Reseñas

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NN

27 de dic. de 2021

Great preparation, need corrections though for the final 2 exams. I am unable to double check the incorrect answers.

KP

7 de oct. de 2021

I have studied this dedicatedly and I have cleared my external ITIL 4 certification. Wonderful Course Material

De la lección

The Four Dimensions of Service Management

This module introduces the Four Dimensions of Service Management, including organizations and people, information and technology, partners and suppliers, and value streams and processes.

Impartido por:

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    Sabrina Moore

    Instructor

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