3.5.4 Complaint-Handling Guidelines, Part One

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De la lección
Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.

Impartido por:

  • C. K. Gunsalus

    C. K. Gunsalus

    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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