Lecture 2-1.1 Importance of Services (Part 1)

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Destrezas que aprenderás

Lean Six Sigma, Process Improvement, Six Sigma, Analysis Of Variance (ANOVA)

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MA

Jun 29, 2020

Very appropriate. Allows one to think beyond Operations Management in the traditional sense but to look at strategy and quality implications in the digital age.

AK

May 30, 2020

As a operation manager in the steel field I have enjoyed the course from may directions, professional instructor, clear material and on the spot quizzes.

De la lección
Module 2: Service Operations Management

Impartido por:

  • Udatta Palekar

    Udatta Palekar

    Associate Professor

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