4.1.1: When Things Go Wrong

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Reseñas

5 (28 calificaciones)

  • 5 stars
    96,42 %
  • 4 stars
    3,57 %

CD

14 de ago. de 2018

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Excellent course, but there's a problem with getting enough people to grade assignments. This is a real problem when you are paying by the month!

AB

7 de mar. de 2017

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It's one of the best courses on this topic! Very well structured and interesting with concrete steps and recommendations.

De la lección

Week 4: When Things Go Wrong

Despite your best efforts, sometimes problems can’t be avoided. Learn an effective strategy for apologizing, and how to engage in disputes professionally.

Impartido por:

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    C. K. Gunsalus

    Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science Laboratory

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