Course Intro

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Reseñas

4.6 (520 calificaciones)

  • 5 stars
    69,80 %
  • 4 stars
    21,53 %
  • 3 stars
    6,34 %
  • 2 stars
    1,15 %
  • 1 star
    1,15 %

AM

10 de sep. de 2018

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A great course that focuses on the importance of being customer centric when developing IT solutions. Alex Cowan is a good lecturer.

RR

29 de jun. de 2021

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The examples presented in the course were really helpful in understanding what goes into developing a customer centric IT strategy.

De la lección

How do you define a customer-centric strategy you can actually execute?

To do strategic IT, you’ve got to have a strategy! Ideally, you need one that’s easy to understand and use as a clear basis for action. That’s what you’ll learn this week.

Impartido por:

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    Alex Cowan

    Faculty & Batten Fellow

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