Build a User Experience (UX) Map in Miro

ofrecido por
Coursera Project Network
En este proyecto guiado, tú:

Visualize the User Experience and explore maps in Miro.

Understand the templates and tools available and install a sharable User Experience board in Miro.

Flesh out the project scenario in a User Experience map and consider opportunities in Miro.

Clock2 hours
IntermediateIntermedio
CloudNo se necesita descarga
VideoVideo de pantalla dividida
Comment DotsInglés (English)
LaptopSolo escritorio

By the end of this project, you will be able to build a user experience map to visualize the entire end-to-end user experience that the average user goes through to accomplish a goal so that your organization can gain a baseline understanding of experience before taking a product or service live. To do this you will gain hands-on experience exercising empathy to accurately document the stages, actions, emotions, and thoughts of the user while assessing opportunities and overall qualities of the customer experience in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Habilidades que desarrollarás

  • Business Process Management
  • Mining Insights
  • User Experience Design (UXD)
  • User Interface (UI) Design
  • Design Thinking

Aprende paso a paso

En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:

  1. Review the value of user experience mapping, the fundamentals of User Interface (UI) design, and how both support the User Experience (UX).

  2. Identify components of User Experience maps and consider the benefits of mapping the end-to-end process.

  3. Frame the User Experience, identify the end-to-end customer goal you will document in your project, and explore maps in Miro.

  4. Explore the templates and tools available and begin documenting the User Experience in Miro.

  5. Apply knowledge of the User Experience map and mine opportunities to support the project scenario in Miro.

Cómo funcionan los proyectos guiados

Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.

En un video de pantalla dividida, tu instructor te guía paso a paso

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