Conduct a 5 Whys Analysis in Miro

ofrecido por
Coursera Project Network
En este Proyecto guiado gratuito, tú:

Understand the purpose and process of leveraging a 5 Whys Analysis to focus on core issues that the business can act upon.

Describe the problem statement and begin brainstorming the response to the first why in Miro.

Understand and define the remaining whys and identify the core issue that can be acted upon in Miro.

Demuestra esta experiencia práctica en una entrevista

Clock2 hours
BeginnerIdeal para principiantes
CloudNo se necesita descarga
VideoVideo de pantalla dividida
Comment DotsInglés (English)
LaptopSolo escritorio

By the end of this project, you will be able to conduct a 5 Whys Analysis to engage in a focused discussion to uncover why a problem exists, identify the core issue that can be addressed, and arrive at possible solutions. To do this, you will gain hands-on experience applying the 5 Whys brainstorming strategies while you visualize the results in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.


Some familiarity with the concepts of User Experience (UX) design and User Interface (UI) design will be helpful.

Habilidades que desarrollarás

  • Business Process Management
  • User Experience Design (UXD)
  • Design Thinking
  • Agile Team Brainstorming
  • 5 Whys Analysis

Aprende paso a paso

En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:

  1. Review the purpose and process of conducting a 5 Whys Analysis.

  2. Identify use cases and consider the benefits of conducting a 5 Whys Analysis.

  3. Identify the 5 Whys Analysis project goal and explore the editing tools available in Miro.

  4. Develop the problem statement and begin the analysis by brainstorming the first why in Miro.

  5. Detail and document the remaining whys, arrive at the core issue, and consider next steps in Miro.

Cómo funcionan los proyectos guiados

Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.

En un video de pantalla dividida, tu instructor te guía paso a paso

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