Get Started with Empathy Mapping the User Experience in Miro

ofrecido por
Coursera Project Network
En este proyecto guiado, tú:

Understand the fundamentals of User Interface (UI) design and the importance of using UI to support the User Experience (UX).

Understand the role empathy mapping plays in understanding the User Experience (UX).

Develop an empathy map to gain an authentic understanding of the User Experience in Miro.

Clock2 hours
BeginnerPrincipiante
CloudNo se necesita descarga
VideoVideo de pantalla dividida
Comment DotsInglés (English)
LaptopSolo escritorio

By the end of this project, you will be able to use applied empathy to visualize and understand the authentic user experience and customer needs that have yet to be met. To do this, you will gain hands-on experience applying design thinking, empathy, and context from the customer journey to create an empathy map in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Habilidades que desarrollarás

  • Insight Gathering
  • User Experience Design (UXD)
  • User Experience Research
  • Product Strategy
  • User Centered Design (UCD)

Aprende paso a paso

En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:

  1. Review the fundamentals of User Interface (UI) design and how it supports the User Experience (UX).

  2. Consider the benefits of mapping the User Experience (UX).

  3. Walk through the User Experience (UX) and how empathy mapping supports accuracy.

  4. Explore the templates and tools available in Miro, create a new board, and install an Empathy Map in Miro.

  5. Create an empathy map that can be leveraged to understand the User Experience in Miro.

Cómo funcionan los proyectos guiados

Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.

En un video de pantalla dividida, tu instructor te guía paso a paso

Preguntas Frecuentes

Preguntas Frecuentes

¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.