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By the end of this project, you will be able to design a service blueprint that serves as a point of shared understanding, informs a smooth service process, and collects quantifiable metrics to identify opportunities for continuous improvements.
To identify UX opportunities with a service blueprint visualization, you will gain hands-on experience applying design thinking, user interface knowledge, context from each step of the customer experience, and business intelligence integrations in the Miro online visual collaboration platform for teamwork.
Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions....
1 - 2 de 2 revisiones para Identify UX Opportunities with Service Blueprints in Miro
por Irene M
28 de jul. de 2021
Very little content in this at all. You could learn more by doing free online tutorials in Miro.