Take a Critical Path Approach to UX Maps in Miro

ofrecido por
Coursera Project Network
En este proyecto guiado, tú:

Describe the components of User Experience maps and identify use cases for them.

Understand the Critical Path Method and its application to mapping the User Experience in Miro.

Document the Critical Path within the User Experience map in Miro.

Clock2 hours
IntermediateIntermedio
CloudNo se necesita descarga
VideoVideo de pantalla dividida
Comment DotsInglés (English)
LaptopSolo escritorio

By the end of this project, you will be able to leverage a critical path approach to build a practical user experience map that identifies the key interaction moments that influence a customer’s success achieving the goals, so that resources can be strategically applied to the most critical touchpoints. To do this you will gain hands-on experience diagramming a user experience to identify a customer’s and brand’s critical path to success in the Miro online visual collaboration platform for teamwork. Note: This course works best for learners who are based in the North America region. We’re currently working on providing the same experience in other regions.

Habilidades que desarrollarás

  • Business Process Management
  • Strategic Planning
  • User Experience Design (UXD)
  • User Experience (UX) Research
  • User Centered Design (UCD)

Aprende paso a paso

En un video que se reproduce en una pantalla dividida con tu área de trabajo, tu instructor te guiará en cada paso:

  1. Review the value of user experience mapping, the fundamentals of User Interface (UI) design, and how both support the User Experience (UX).

  2. Identify components of User Experience maps and consider the benefits of mapping the end-to-end process.

  3. Review the Critical Path Method and explore tools in Miro.

  4. Identify the Critical Path within the User Experience in Miro.

  5. Document the Critical Path within the User Experience map in Miro.

Cómo funcionan los proyectos guiados

Tu espacio de trabajo es un escritorio virtual directamente en tu navegador, no requiere descarga.

En un video de pantalla dividida, tu instructor te guía paso a paso

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