- Gap assessment
- Business Process Mapping
- KPIs
- Data Collection
- Data-Driven Decision Making
- Data visualization tools
- Data storytelling
- Data analysis tools
- Statistical process control (SPC)
- ISO 9001: 2015
- Lean
- Design of Experiments (DOE)
Programa especializado: Data-Driven Decision Making (DDDM)
Make better organizational decisions. Improve the bottom line by viewing issues from a data perspective
ofrecido por

Qué aprenderás
Identify gaps in data collection processes needed to drive improvements
Compare and contrast data analysis and visualization tools for generating metrics dashboards
Define techniques to validate performance metrics and data integrity
Prepare and present multiple examples of data-driven decision making
Habilidades que obtendrás
Acerca de este Programa Especializado
Proyecto de aprendizaje aplicado
Each course concludes with a project whereby learners apply DDDM theory to real-world scenarios, while concurrently considering implications for their own organizations. Projects may lead to measurable improvements in quality, cost, efficiency, operational flexibility, capital investments, time-to-market, customer satisfaction, or other key performance indicators.
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
It is helpful if learners have some familiarity with reading reports, gathering and using data, and interpreting visualizations.
Cómo funciona el programa especializado
Toma cursos
Un programa especializado de Coursera es un conjunto de cursos que te ayudan a dominar una aptitud. Para comenzar, inscrÃbete en el programa especializado directamente o échale un vistazo a sus cursos y elige uno con el que te gustarÃa comenzar. Al suscribirte a un curso que forme parte de un programa especializado, quedarás suscrito de manera automática al programa especializado completo. Puedes completar solo un curso: puedes pausar tu aprendizaje o cancelar tu suscripción en cualquier momento. Visita el panel principal del estudiante para realizar un seguimiento de tus inscripciones a cursos y tu progreso.
Proyecto práctico
Cada programa especializado incluye un proyecto práctico. Necesitarás completar correctamente el proyecto para completar el programa especializado y obtener tu certificado. Si el programa especializado incluye un curso separado para el proyecto práctico, necesitarás completar cada uno de los otros cursos antes de poder comenzarlo.
Obtén un certificado
Cuando completes todos los cursos y el proyecto práctico, obtendrás un Certificado que puedes compartir con posibles empleadores y tu red profesional.

Hay 3 cursos en este Programa Especializado
Data-Driven Process Improvement
By the end of this course, learners are empowered to implement data-driven process improvement objectives at their organization. The course covers: the business case for IoT (Internet of Things), the strategic importance of aligning operations and performance goals, best practices for collecting data, and facilitating a process mapping activity to visualize and analyze a process’s flow of materials and information. Learners are prepared to focus efforts around business needs, evaluate what the organization should measure, discern between different types of IoT data and collect key performance indicators (KPIs) using IoT technology. Learners have the opportunity to implement process improvement objectives in a mock scenario and consider how the knowledge can be transferred to their own organizational contexts.
Data Analysis and Visualization
By the end of this course, learners are provided a high-level overview of data analysis and visualization tools, and are prepared to discuss best practices and develop an ensuing action plan that addresses key discoveries. It begins with common hurdles that obstruct adoption of a data-driven culture before introducing data analysis tools (R software, Minitab, MATLAB, and Python). Deeper examination is spent on statistical process control (SPC), which is a method for studying variation over time. The course also addresses do’s and don’ts of presenting data visually, visualization software (Tableau, Excel, Power BI), and creating a data story.
Applied Analytics and Data for Decision Making
By the end of this course, learners are prepared to identify and test the best solutions for improving performance and integrating concepts from operational excellence methodologies for optimum data-driven decision making. The course begins with a focus on deciphering the root cause of problems through a variety of tools before determining and assessing best-fit solutions. Learners discover how to apply ISO, Lean and Six Sigma in the pursuit of aligning organizational operations data with performance standards. Hospitality, manufacturing and e-commerce case studies help illustrate how to build data literacy while ensuring privacy and data ethics measures are in place.
ofrecido por

University at Buffalo
The University at Buffalo (UB) is a premier, research-intensive public university and the largest, most comprehensive institution of the State University of New York (SUNY) system. UB offers more than 100 undergraduate degrees and nearly 300 graduate and professional programs.

Universidad Estatal de Nueva York
The State University of New York, with 64 unique institutions, is the largest comprehensive system of higher education in the United States. Educating nearly 468,000 students in more than 7,500 degree and certificate programs both on campus and online, SUNY has nearly 3 million alumni around the globe.

Preguntas Frecuentes
¿Cuál es la polÃtica de reembolsos?
¿Puedo inscribirme en un solo curso?
¿Hay ayuda económica disponible?
¿Puedo tomar este curso de manera gratuita?
¿Este curso es 100 % en lÃnea? ¿Necesito asistir a alguna clase en persona?
¿Cuánto tiempo se necesita para completar un programa especializado?
What background knowledge is necessary?
Do I need to take the courses in a specific order?
¿Recibiré crédito universitario por completar el programa especializado?
What will I be able to do upon completing the Specialization?
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