Acerca de este Curso
4.7
174 calificaciones
32 revisiones
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel intermedio

Nivel intermedio

Horas para completar

Aprox. 24 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Mongol...

Habilidades que obtendrás

Business CommunicationNegotiationPlanningLanguage
100 % en línea

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.
Nivel intermedio

Nivel intermedio

Horas para completar

Aprox. 24 horas para completar

Sugerido: 4 weeks of study, 3-5 hours/week...
Idiomas disponibles

Inglés (English)

Subtítulos: Inglés (English), Mongol...

Programa - Qué aprenderás en este curso

Semana
1
Horas para completar
8 horas para completar

Week 1: Exchanging Information

Exchanging information is the first step in negotiating. In this module, we’re going to look at ways to request and give information. We’ll also look at how to make comparisons before making a final decision. ...
Reading
16 videos (Total: 71 min), 5 readings, 10 quizzes
Video16 videos
Video: Course Overview3m
Video: Leaving a Voicemail9m
Video: Content and Vocabulary for Leaving a Voicemail5m
Video: Describing a Service, Part 13m
Video: Interview with Holly Reynolds, Edgewater Hotel6m
Video: Describing a Service, Part 27m
Video: Comparing Services, Part 16m
Scenario: Comparing Venues1m
Video: Comparing Services, Part 26m
Video: Making Decisions1m
Scenario: Making a Decision 11m
Video: Vocabulary4m
Scenario: Making a Decision, 22m
Video: Scenario Summarym
Video: Communicating Decisions10m
Reading5 lecturas
Read Me10m
Lesson Vocabulary List10m
The Edgewater Hotel10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Quiz8 ejercicios de práctica
Guidelines for Leaving a Voicemail20m
Vocabulary in a Voicemail20m
Holly Reynolds, Edgewater Hotel10m
The Edgewater Hotel10m
Describing a Service22m
Language of Comparison20m
Finishing Sentences28m
Giving Reasons in Email10m
Semana
2
Horas para completar
6 horas para completar

Week 2: Negotiating

In this week, you will receive an overview of negotiations, learn to make a proposal, and also be able to make a concession during negotiations....
Reading
16 videos (Total: 78 min), 5 readings, 8 quizzes
Video16 videos
Video: Interview with Dan Poston, Assistant Dean, UW Foster School Of Business5m
Video: Negotiation Strategies5m
Scenario: Phone Call #1m
Scenario: Phone Call #2m
Video: Successful Negotiation1m
Video: Cultural Differences in Negotiation3m
Video: Summary1m
Video: Negotiating Language4m
Scenario: Making a Proposal3m
Video: Details of a Proposal11m
Video: Negotiation Guidelines5m
Video: Persuasion3m
Video: Guidelines and Language Negotiating by Email11m
Video: Being Clear in Negotiations by Email13m
Video: Week 2 Summarym
Reading5 lecturas
Lesson Vocabulary List10m
The Art of Persuasion10m
Link to "The Science of Persuasion"10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Quiz7 ejercicios de práctica
Interview with Dan Poston12m
Negotiating Guidelines and Vocabulary20m
Making Proposals Vocabulary16m
Proposals, Counter Offers, and Concessions30m
Persuasion10m
Negotiating by Email16m
Email Negotiations Vocabulary20m
Semana
3
Horas para completar
9 horas para completar

Week 3: Handling Problems

When plans are in place, there is always a chance of things going wrong. In this module, you will learn about the techniques to handle problems as they arise....
Reading
10 videos (Total: 73 min), 4 readings, 10 quizzes
Video10 videos
Describing Problems7m
Video: Language and Guidelines for Describing a Problem6m
Video: Introduction to Dealing with Problems11m
Video: Guidelines and Language for Identifying and Initial Response to Problem4m
Interview with Holly Reynolds about Customer Service4m
Video: Responding to a Customer Problem Example5m
Video: Language for Resolving Problems7m
Video: Following Up on a Problem, Part 112m
Video: Following Up On A Problem, Part 211m
Reading4 lecturas
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Quiz8 ejercicios de práctica
Guidelines for Describing Problems16m
Language for Describing Problems20m
Dealing With Problems32m
How to Resolve Problems20m
Resolving a Problem24m
Resolving Problems: A Conversation22m
Follow Up or Final Email?16m
Following Up On Problems16m
Semana
4
Horas para completar
8 horas para completar

Week 4: Planning and Announcing Events

Planning events can be a lot of work, but has a huge pay off. You will learn about organizing and announcing events before implementing your plans....
Reading
11 videos (Total: 60 min), 4 readings, 8 quizzes
Video11 videos
Interview with MOHAI11m
Video: Organizing An Event, Part 13m
Scenario: Planning Meetings2m
Video: Organizing An Event, Part 26m
Video: Making A To-Do List2m
Introduction To Announcements9m
Video: Writing a Formal Event Announcement6m
Video: Writing an Event Announcement3m
Video: Introduction To Writing Announcements1m
Video: The Language of Conferences9m
Reading4 lecturas
Lesson Vocabulary List10m
Lesson Vocabulary List10m
Washington State Tourism Network10m
Lesson Vocabulary List10m
Quiz6 ejercicios de práctica
MOHAI Museum History10m
Interview with Christine Kolodoge, MOHAI10m
Planning Events30m
Lists In Announcements20m
Washington State Tourism Network18m
Conferences30m
4.7
32 revisionesChevron Right
Dirección de la carrera

50%

comenzó una nueva carrera después de completar estos cursos
Beneficio de la carrera

83%

consiguió un beneficio tangible en su carrera profesional gracias a este curso
Promoción de la carrera

67%

consiguió un aumento de sueldo o ascenso

Principales revisiones

por BANov 9th 2017

I learnt much in that course .. here is my linkedIn profile https://www.linkedin.com/in/basemyanni/

por SSJan 3rd 2017

if you write on the Blackboard the name of course I fill difficult always to find it.

Instructores

Avatar

Richard Moore

Extension Lecturer, International & English Language Programs
UW Educational Outreach
Avatar

Wendy Asplin

Extension Lecturer, International & English Language Programs
UW Educational Outreach

Acerca de University of Washington

Founded in 1861, the University of Washington is one of the oldest state-supported institutions of higher education on the West Coast and is one of the preeminent research universities in the world....

Acerca del programa especializado Business English Communication Skills

This Specialization is designed to teach you to communicate effectively in English in professional contexts. You will expand your English vocabulary, improve your ability to write and speak in English in both social and professional interactions, and learn terminology and skills that you can apply to business negotiations, telephone conversations, written reports and emails, and professional presentations....
Business English Communication Skills

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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