Communication has changed! The traditional rules for speaking and presenting, meeting coordination, influencing people, negotiating and selling ideas no longer apply in a world of skype, messenger, video and teleconference. This course will act as an overview on several concepts each of which could be a course of their own and our goal is to give you tools that you can practice and perfect on your own.
ofrecido por
Communication Strategies for a Virtual Age
Universidad de Toronto
Acerca de este Curso
299,112 vistas recientes
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 7 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Japonés
Qué aprenderás
Apply communication principles and techniques for in-person and virtual teams
Use a science based approach to create impactful presentations
Refine your communication style to better persuade and influence others
Run more effective and impactful meetings
Habilidades que obtendrás
Communication Theoryconflict resolutionMeetingPublic Speaking
Certificado para compartir
Obtén un certificado al finalizar
100 % en línea
Comienza de inmediato y aprende a tu propio ritmo.
Fechas límite flexibles
Restablece las fechas límite en función de tus horarios.
Nivel principiante
Aprox. 7 horas para completar
Inglés (English)
Subtítulos: Inglés (English), Japonés
ofrecido por
Universidad de Toronto
Established in 1827, the University of Toronto is one of the world’s leading universities, renowned for its excellence in teaching, research, innovation and entrepreneurship, as well as its impact on economic prosperity and social well-being around the globe.
Programa - Qué aprenderás en este curso
1 hora para completar
Introduction to Virtual Teams and Virtual Communication
This module is intended to create a foundation for the course by challenging your ideas of not just what virtual communication means, but also communication as a whole. This module will also introduce the foundational ideas of the whole course.
1 hora para completar
10 videos (Total 44 minutos), 3 lecturas, 1 cuestionario
10 videos
What to expect?5m
The 3 traps of communication2m
First trap - Speaking in third person2m
Second trap - Speaking in formal language3m
Third trap - Speaking with too many details5m
Misconceptions, pros & cons7m
Three types of remote teams5m
Confessionals3m
Be so sensitive4m
3 lecturas
Recognizing the 3 traps10m
To formal or not to formal10m
Why are these terrible?10m
1 ejercicio de práctica
Module 1 Quiz5m
1 hora para completar
Virtual Meetings: Boring to Awesome
In this module we cover meetings both in person and virtually. We will discuss how to make meetings dramatically more efficient and effective. We will also introduce strategies to make the meetings more interactive and to keep an audiences attention especially when they are looking at a screen.
1 hora para completar
4 videos (Total 30 minutos), 1 lectura, 1 cuestionario
4 videos
(QCTT) + (PS) = Awesome9m
Interactive Awesome7m
What is a question?7m
1 lectura
Good or Bad?10m
1 ejercicio de práctica
Module 2 - Meetings10m
3 horas para completar
Influence, Power and Questioning Strategies in Virtual Collaboration
In this module we move from presenting to convincing and persuading. These ideas can be applied to to presentations and also one-on-one communication both in-person and virtually. We will cover how recognize peoples communication styles and motivations and how strategically communicate in a way that will resonate with them.
3 horas para completar
14 videos (Total 68 minutos), 7 lecturas, 1 cuestionario
14 videos
Hostile (Bullets & Categories)2m
Indifferent (Help & Advice)4m
Uninformed (Empathy & POV)4m
Supportive (Everything and Everybody)7m
Underlying Motivations4m
Achievement3m
Affiliation5m
Power5m
Questions1m
Closed questions2m
Open Questions4m
Strategic Questions6m
Positional vs Principled Bargaining9m
7 lecturas
Do you want some more?10m
Let's go deep10m
Jedi Mind Tricks10m
Nudging10m
What you thinking about?10m
Does it work?10m
Let's play a game10m
1 ejercicio de práctica
Module 3 Quiz5m
2 horas para completar
Speaking and Presenting in a virtual context
This module focuses on presenting and public speaking. Each lesson will cover a communication strategy for in-person presenting and then show you how to use that same strategy in a virtual presentation.
2 horas para completar
7 videos (Total 36 minutos), 4 lecturas, 1 cuestionario
7 videos
5% Rule4m
Area 477m
Goal Opportunity Statement4m
KNOW-Phrase3m
Belly Button Rule7m
The Lazy Rule3m
Picture Superiority Effect5m
4 lecturas
Do you remember?10m
Science! Area 4710m
Do you see it?10m
Almost everything10m
Revisiones
Principales revisiones sobre COMMUNICATION STRATEGIES FOR A VIRTUAL AGE
por SSApr 1, 2020
Well outlined and delivered. I would highly recommend it to anyone who runs a team or online training. It also helped me improve my presentation skills.
por CHApr 5, 2020
I've learned some great presentation tips from this course, it allowed me to step out of me comfort zone and I had fun doing it!
por GGAug 27, 2018
Fast paced dynamic presentation from a professional communicator. Course has many interesting aspects.
por DKJan 12, 2020
This course is one of the best e-learning courses I have experienced. Ivan did an outstanding job.
por SSNov 4, 2018
The course presented useful tools to use when you are communicating in person and remotely.
por DFFeb 15, 2020
It was interesting and I learned a bit but feel there was not enough material learned.
por SBApr 1, 2020
It was very good experience to learn from coursera
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si compro el Certificado?
Cuando compras un Certificado, obtienes acceso a todos los materiales del curso, incluidas las tareas calificadas. Una vez que completes el curso, se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes participar del curso como oyente sin costo.
¿Cuál es la política de reembolsos?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.