gestión sanitaria

Este curso forma parte de Programa Especializado - Healthcare Trends for Business Professionals

Healthcare Consumerism and Implication for Care Delivery

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Programa Especializado - Healthcare Trends for Business Professionals

Northeastern University

Acerca de este Curso

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In this course we will examine the changing role of the consumer in healthcare. Consumers are asking for more accountability in how healthcare is delivered and paid for. Healthcare professionals must make sure that they are delivering high quality, personalized care. 

Some of the topics we'll cover are: the healthcare ecosystem, new technologies in healthcare, the development of new payment models, change management in healthcare, data analytics.

By the end of this course, you will be able to:
1. Explain the new role of consumers in healthcare delivery in order to respond to the demands in this changing industry
2. Identify the key players in the healthcare ecosystem
3. Describe how the healthcare system operates and its impact on consumer-driven healthcare.
4. Articulate the challenges facing consumers and providers in order to find potential solutions for these challenges.

Curso 1 de 4 en

Programa Especializado - Healthcare Trends for Business Professionals

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel principiante

Aprox. 11 horas para completar

Sugerido: 4 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Curso 1 de 4 en

Programa Especializado - Healthcare Trends for Business Professionals

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Nivel principiante

Aprox. 11 horas para completar

Sugerido: 4 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Programa - Qué aprenderás en este curso

Semana

3 horas para completar

Consumerism in Healthcare

Welcome to Healthcare Consumerism and Implication for Care Delivery. In this first week we will look at an overview of the evolving role of healthcare consumerism and the driving forces behind it.

...

11 videos (Total 43 minutos), 5 readings, 4 quizzes

11 videos

Course Overview2m

Module 1 Overview1m

Defining the Healthcare Ecosystem5m

Consumer Driven Ecosystem4m

Ted Talk Debrief3m

The Role of the Consumer4m

The Role of Employers3m

The Role of Physicians and Hospitals5m

Consumer Challenges4m

Guest Lecture: Measuring Care in the Continuum3m

Future Trends in Healthcare Consumerism4m

5 lecturas

What I Learned About Health Care When My Cat Died10m

Redesigning Care for High-Cost, High-Risk Patients10m

Hospital Compare from medicare.gov10m

For millennials, a regular visit to the doctor’s office is not a primary concern10m

Texas Walmart hosting Beacon mental health clinic10m

4 ejercicios de práctica

Module 1 Practice Quiz 16m

Module 1 Practice Quiz 26m

Module 1 Practice Quiz 38m

Module 1 (Graded)30m

Semana

4 horas para completar

Operational Challenges and Change Management

This week we will explore organizational change and how it relates to healthcare.

...

10 videos (Total 36 minutos), 2 readings, 4 quizzes

10 videos

Introduction to Module 22m

The Need For Change4m

Driving Change1m

Types of Innovation4m

Planning for Change4m

How Operational Change Impacts Consumers5m

Guest Lecture: Technology and Consumer Engagement2m

Responding to Change in the Healthcare Industry4m

Three E's of Change3m

Into the Unknown3m

2 lecturas

3 Steps for Engaging Health Care Providers in Organizational Change10m

Fair Process: Managing in the Knowledge Economy10m

3 ejercicios de práctica

Module 2 Practice Quiz 14m

Module 2 Practice Quiz 210m

Module 2 Practice Quiz 34m

Semana

2 horas para completar

Financial & Payment Challenges of Healthcare Consumerism

This week we will consider financial and reimbursement models from a distinct consumerism context.

...

9 videos (Total 32 minutos), 1 reading, 4 quizzes

9 videos

Introduction to Module 32m

Consumers and Shifting Costs3m

Fee for Service payment model2m

Financial Payments and Operations3m

Payment Models and the Continuum of Care3m

Guest Lecture — The Challenges of Integration and the Consumer3m

New Models4m

Payment Models in Non-Healthcare Services3m

Ecosystems and Consumer Engagement4m

1 lectura

The Case for Capitation15m

4 ejercicios de práctica

Module 3 Practice Quiz 18m

Module 3 Practice Quiz 28m

Module 3 Practice Quiz 34m

Module 3 Graded Quiz30m

Semana

4 horas para completar

The Role of Analytics in Healthcare Consumerism

Welcome to the last week of the course. We'll wrap up our exploration of healthcare consumerism by looking at the role analytics plays in consumer decisions within healthcare.

...

9 videos (Total 40 minutos), 3 readings, 4 quizzes

9 videos

Introduction to Module 42m

The Role of Analytics in Daily Life5m

Applying Analytics to Healthcare4m

Analytics and Operational Improvement4m

Analytics and Consumerism in Healthcare5m

How Others Measure Quality4m

Using Analytics for Proactive Outreach4m

Guest Lecture: Social Determinants in Care Across the Continuum4m

Challenges of Measurement5m

3 lecturas

Why Is Data Analytics Important in Healthcare?10m

Data Analytics Can Drive Change in Health Care10m

10 High-Value Use Cases for Predictive Analytics in Healthcare10m

3 ejercicios de práctica

Module 4 Practice Quiz 16m

Module 4 Practice Quiz 28m

Module 4 Practice Quiz 36m

Instructor

George “Russ” Moran

Executive Professor

D’Amore-McKim School of Business

Acerca de Northeastern University

Founded in 1898, Northeastern is a global research university with a distinctive, experience-driven approach to education and discovery. The university is a leader in experiential learning, powered by the world’s most far-reaching cooperative education program. The spirit of collaboration guides a use-inspired research enterprise focused on solving global challenges in health, security, and sustainability....

Acerca del programa especializado Healthcare Trends for Business Professionals

This Specialization will provide learners with the knowledge and skills to recognize key shifts in the industry and to have an agile perspective on how these shifts might impact their organizations. Learners will be exposed to the key drivers in the global healthcare industry today so they might apply what they have learned to help their organizations....

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