Firms make significant investments in IT. In the IS/IT Governance course we will discuss how to govern IT to make sure that the IT investments contribute to organizational goals and strategies.
Firms need to formally evaluate significant IT investments. IT investments are also risky, so firms need to consider the risk associated with the investments to appropriately evaluate the investment. We will discuss how to evaluate IT investments.
Firms usually make multiple IT investments in a given year. In this course we will discuss how to evaluate a portfolio of IT investments. Firms need a mechanism to charge users for the IT investments made to encourage prudent consumption of IT resources. We will discuss different mechanisms for charging for IT that incents users to spend IT dollars wisely.
Finally, IT investments are made to generate value for the firm. This requires that employees actually use the new IT systems that is developed. Thus, in the IS/IT Governance course we will discuss strategies to make sure that users use the new system so that the firm derives value from its IT investments.
Este curso forma parte de Programa Especializado - Information Systems
IS/IT Governance
ofrecido por
Acerca de este Curso
4.4
10 calificaciones
Qué aprenderás
Discover how to align IT investment decisions with the goals and strategies of the organization.
Evaluate individual IT investments and learn how to incorporate risk into IT investment decisions.
Evaluate a portfolio of IT investments and learn how to charge users for IT investments.
Learn different levers firms can use to increase adoption of IT innovation and how IT systems may require different strategies for implementation.
Habilidades que obtendrás
ManagementIT Skills and KnowledgeFinance and accounting skills and knowledge
Programa - Qué aprenderás en este curso
Semana
1IT Alignment
Firms make significant investments in IT. However, the returns from these investments are varied. In this module we will learn how to align IT investment decisions with the goals and strategies of the organization.
15 videos (Total 118 minutos), 1 quiz
15 videos
Course Project Introduction3m
1.1-1 Personal Introduction3m
1.1-2 Course Overview16m
1.1-3 IT Alignment Part 16m
1.1-4 IT Alignment Part 29m
1.1-5 IT Alignment Part 36m
1.2-1 A Framework for IT Governance5m
1.2-2 Who Makes the Decisions9m
1.2-3 How IT Decisions are Made9m
1.3-1 Key Principles and Practices5m
1.3-2 Operating Model and Enterprise Architecture6m
1.3-3 Application Silo Stage10m
1.3-4 Implications of Enterprise Stages7m
1.4-1 Module 1 Summary9m
1 ejercicio de práctica
Module 1: IT Alignment Quiz15m
Semana
2Evaluating IT Investments
In this module we will learn how to evaluate individual IT investments. Large IT investments face significant risks. In this module we will also learn about how to incorporate risk in the IT investment decision.
14 videos (Total 112 minutos), 3 readings, 1 quiz
14 videos
2.1-1b Net Profit Value Part 14m
2.1-1c Net Profit Value Part 210m
2.1-1d Net Proft Value Part 36m
2.1-1e Net Profit Value Part 410m
2.1-2 Evaluating IT Investments Part 25m
2.1-3 Evaluating IT Investments Part 36m
2.1-4 Evaluating IT Investments Part 411m
2.2-1 Incorporating Risk in IT Investment Evaluation Part 16m
2.2-2 Incorporating Risk in IT Investment Evaluation Part 210m
System Implementation Problem8m
System Implementation Problem Analysis8m
2.2-3 Incorporating Risk in IT Investment Evaluation Part 37m
2.3-1 Module 2 Summary8m
3 lecturas
Discounted Cash Flow of Anesthesia Information Management Systems (AIMS)10m
Business Process Improvement at Concete Co. Cemex Article10m
System Implementation Problem Description5m
1 ejercicio de práctica
Module 2: Evaluating IT Investments Part I Quiz15m
Semana
3Evaluating IT Investments (Continued)
A firm may make multiple IT investments in a given year. In this module we will learn how to evaluate a portfolio of IT investments. In this module we will also learn about how to charge users for IT investments.
7 videos (Total 54 minutos), 1 quiz
7 videos
3.1-2 Characteristics of Different IT Asset Classes5m
3.1-3 Strategic Orientation and Portfolio Management8m
3.2-1 IT Chargeback6m
3.2-2 Compare Alternative Approaches to IT Chargeback10m
3.2-3 Explore Implications of IT Chargeback8m
3.3-1 Module 3 Summary10m
1 ejercicio de práctica
Module 3: Evaluating IT Investments Part II Quiz15m
Semana
4Change Management
Firms don’t derive value from IT investments, if users don’t adopt new IT systems. In this module we learn the different levers firms can use to increase the adoption of IT innovation. We will also learn how different IT systems may require different strategies for the implementation of IT systems.
6 videos (Total 49 minutos), 1 quiz
6 videos
4.1-2 Different Models of User Adoption5m
4.1-3 Different Levers for Affecting User Adoption9m
4.2-1 Evolutionary vs. Revolutionary Change8m
4.2-2 Project Management vs. Learning Approach7m
4.3-1 Module 4 Summary8m
1 ejercicio de práctica
Module 4: Change Mangement Quiz15m
Instructor
Gautam Ray
Associate ProfessorCarlson School of Management, Information and Decision Sciences
Acerca de Universidad de Minnesota
The University of Minnesota is among the largest public research universities in the country, offering undergraduate, graduate, and professional students a multitude of opportunities for study and research. Located at the heart of one of the nation’s most vibrant, diverse metropolitan communities, students on the campuses in Minneapolis and St. Paul benefit from extensive partnerships with world-renowned health centers, international corporations, government agencies, and arts, nonprofit, and public service organizations.
Acerca del programa especializado Information Systems
This specialization provides a robust introduction to the key principles and practices of Information Systems Management. The first course describes how Information Systems address business problems. This takes the form of an IT alignment model that describes how Information Systems provide capabilities that enable or support organizational strategy. This component also includes an economic analysis of the Information System. The second course in the specialization entails the practice of modeling information systems. The goal of this course is to describe the Information System defined in the first course, so that the Information System can be developed. The third course provides an overview of the capabilities of modern enterprise systems. The goal of this course is to understand the capabilities of enterprise systems, so that the firm can decide if the requirement identified in the second course can be met by an enterprise system. Managerial aspects related to the selection and implementation of enterprise systems will also be discussed. The fourth course in the specialization describes the IT infrastructure choices available to a modern enterprise and the tradeoffs associated with each alternative. Any large Information System implementation is a significant organizational change initiative that requires careful stewardship. All the courses will deal with the issue of change management and discuss strategies and approaches for achieving a successful implementation.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
¿Cuál es la política de reembolsos?
¿Hay ayuda económica disponible?
¿Tienes más preguntas? Visita el Centro de Ayuda al Alumno.
Coursera brinda acceso universal a la mejor educación del mundo, al asociarse con las mejores universidades y organizaciones, para ofrecer cursos en línea.
© 2019 Coursera Inc. Todos los derechos reservados.
