The only thing you get to change is yourself, and in the prerequisites to this course we’ve given you real tools to do that. Now, use those tools to influence the course of your future, your team's future, and your organization's future. Make a plan for yourself that will help you help others, and learn skills to make it happen.
Listening and being sure of your values underpins everything that comes with professional influencer and leadership soft skills. We’ll go on to look at self-assessment and leadership planning, negotiation, addressing and resolving conflict, and successfully identifying and promoting circumstances you want.
After this course, you will be able to:
- state your own mission and plan with confidence
- negotiate and persuade
- deal with difficult people
- contribute to crafting a working environment you want to work in
The prerequisites for this course are Courses One and Two of the Specialization "Professional IQ: Preventing and Solving Problems at Work".
Este curso forma parte de Programa Especializado - Professional IQ: Preventing and Solving Problems at Work
Leadership and Influence
ofrecido por
Programa especializado Professional IQ: Preventing and Solving Problems at WorkUniversity of Illinois at Urbana-Champaign
Programa - Qué aprenderás en este curso
Semana
1Course Orientation
You will become familiar with the course, your classmates, and our learning environment. The orientation will also help you obtain the technical skills required for the course.
2 videos (Total: 5 min), 5 readings, 1 quiz
5 lecturas
Syllabus10m
About the Discussion Forums10m
Glossary10m
Updating Your Profile10m
Social Media10m
1 ejercicio de práctica
Orientation Quiz10m
Week 1: Becoming a Leader
Find out what it can be like to make the transition into a leadership role. Learn how your values and branding are essential in this transition.
21 videos (Total: 99 min), 2 readings, 5 quizzes
21 videos
1.2.1 2MC: Valet Parking1m
1.3.1 What Is Leadership?2m
1.3.2 2MC: Safety Violations1m
1.3.3 Leaders Come in Different Packages5m
1.3.4 Leadership Is More Than a Title5m
1.3.5 Leaders Are Learners6m
1.3.6 Leaders Keep Improving3m
1.4.1 How Do You Become A Leader?1m
1.4.2 2MC: Your Nephew’s Company1m
1.4.3 Act Ahead of Where You Are6m
1.4.4 Planning for Leadership4m
1.4.5 Experts Comment: Transitions6m
1.4.6 Experts Comment: Your Nephew's Company6m
1.5.1 What Leaders Do5m
1.5.2 2MC: Your Friend’s Future1m
1.5.3 Leaders Pick the Hardest Things6m
1.5.4 Share Glory7m
1.5.5 Remember How You Say It8m
1.5.6 Experts Comment: Your Friend's Future7m
1.6.1 Experts Comment: Valet Parking7m
2 lecturas
Week 1 Overview10m
Week 1 Resources and References10m
4 ejercicios de práctica
Lesson 1-3 Practice Quiz10m
Lesson 1-4 Practice Quiz2m
Lesson 1-5 Practice Quiz6m
Week 1 Quiz10m
Semana
2Week 2: Influence, Persuasion, and Negotiation
Learn how influence and persuasion are key to leadership and some essentials negotiation concepts and skills. Explore more about effective communication.
22 videos (Total: 114 min), 2 readings, 5 quizzes
22 videos
2.2.1 2MC: Sell Vaporware3m
2.3.1 Influence and Negotiation5m
2.3.2 2MC: Billing Error1m
2.3.3 Speaking Credibly9m
2.3.4 Negotiation in More Depth5m
2.3.5.1 Interests vs Positions8m
2.3.5.2 Experts on Negotiation5m
2.3.6 Experts Comment: Billing Error5m
2.4.1 Using What You Already Knowm
2.4.2 2MC: The Tennis Pro and the Airline Pilot1m
2.4.3 Stages of Negotiation7m
2.4.4 Errors in Negotiators’ Frames7m
2.4.5 My Friend's Car7m
2.4.6 Experts Comment: The Tennis Pro and the Airline Pilot4m
2.5.1 Negotiation Skills at Workm
2.5.2 2MC: Gift or Bribe?2m
2.5.3 Interests, Rights, and Power7m
2.5.4 Applying the IRP Model6m
2.5.5 Keep Learning as a Negotiator9m
2.5.6 Experts Comment: Gift or Bribe?7m
2.6.1 Experts Comment: Sell Vaporware4m
2 lecturas
Week 2 Overview10m
Week 2 Resources and References10m
4 ejercicios de práctica
Lesson 2-3 Practice Quiz8m
Lesson 2-4 Practice Quiz6m
Lesson 2-5 Practice Quiz4m
Week 2 Quiz10m
Semana
3Week 3: Difficult Conversations as a Leader
Develop skills for tackling difficult conversations, including giving and getting feedback and handling complaints.
22 videos (Total: 107 min), 2 readings, 5 quizzes
22 videos
3.2.1 2MC: Business Introductions2m
3.3.1 Leaders: Expect Difficult Conversations1m
3.3.2 2MC: Reference Calls1m
3.3.3 Learn What Pushes Your Buttons8m
3.3.4 Preparing for Difficult Conversations9m
3.3.5 Delivering Bad News6m
3.3.6 Experts Comment: Reference Calls5m
3.4.1 Getting and Giving Feedback1m
3.4.2 2MC: Conflict at Work1m
3.4.3 Feedback Is a Gift6m
3.4.4 Giving Feedback6m
3.4.5 Giving Hard Feedback7m
3.4.6 Feedback: Going Visual7m
3.4.7 Experts Comment: Conflict at Work5m
3.5.1 Complaint-Handling Guidelines1m
3.5.2 2MC: Side Business1m
3.5.3 Preparation Is Key5m
3.5.4 Complaint-Handling Guidelines, Part One6m
3.5.5 Complaint-Handling Guidelines, Part Two5m
3.5.6 Applying the Guidelines: Side Business6m
3.6.1 Applying the Guidelines: Business Introductions7m
2 lecturas
Week 3 Overview10m
Week 3 Resources and References10m
4 ejercicios de práctica
Lesson 3-3 Practice Quiz8m
Lesson 3-4 Practice Quiz8m
Lesson 3-5 Practice Quiz4m
Week 3 Quiz10m
Semana
4Week 4: It’s Your Life - Live it Well
Pull together skills and knowledge from throughout the courses while examining the importance of your alignment and fit in an organization. Reflect on the importance of learning as a leader and plan for what happens next in your professional career.
26 videos (Total: 143 min), 2 readings, 5 quizzes
26 videos
4.2.1 2MC: Sneak a Peek1m
4.3.1 Alignment and Fit3m
4.3.2 2MC: Include Late Submissions?m
4.3.3 Finding a Fit6m
4.3.4 How Do You Discover Organizational Culture?6m
4.3.5 Experts Comment: Alignment5m
4.3.6 Experts Comment: Include Late Submissions7m
4.4.1 Play the Long Game: Integrity Mindset1m
4.4.2 2MC: Conference Giveaway1m
4.4.3 Add Value with Your Mindset7m
4.4.4 Enoughness5m
4.4.5 Leaders Set the Tone10m
4.4.6 Blowing the Whistle7m
4.4.7 Experts Comment: Conference Giveaway8m
4.5.1 Your Values and Choices1m
4.5.2 2MC: Mind Your Own Business?1m
4.5.3.1 Your Values, Revisited, Part One10m
4.5.3.2 Your Values, Revisited, Part Two10m
4.5.4 Your Brand, Revisited8m
4.5.5 Your Professional IQ5m
4.5.6 Experts Comment: Mind Your Own Business?6m
4.6.1 Tying it All Together: Sneak a Peek5m
4.7.1.1 Experts Comment: Reverse Engineering5m
4.7.1.2 Experts Comment: The Essence of Professional IQ8m
4.7.2 Coming Back to Values; Learning Moving Forward4m
2 lecturas
Week 4 Overview10m
Week 4 Resources and References10m
4 ejercicios de práctica
Lesson 4-3 Practice Quiz6m
Lesson 4-4 Practice Quiz4m
Lesson 4-5 Practice Quiz8m
Week 4 Quiz10m
Instructor
C. K. Gunsalus
Director of the National Center for Professional and Research Ethics (NCPRE), Professor Emerita of Business, and Research Professor at the Coordinated Science LaboratoryAcerca de University of Illinois at Urbana-Champaign
The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs.
Acerca del programa especializado Professional IQ: Preventing and Solving Problems at Work
In this Specialization, Professional IQ: Preventing Solving Problems at Work, learners use real-world dilemmas and ethical problems experienced by professionals around the world to clarify and articulate their personal values as a foundation for the issues they face. Many successful people use these skills every day—and you should too: making strong decisions; recognizing and avoiding career-damaging pitfalls; preventing and resolving conflicts so as to be value-added members of teams; knowing how and when to apologize effectively; knowing how to ask constructive questions that advance work; and honing leadership skills—whether for being influential at work or holding a position of authority. Learners develop a Personal Leadership Credo, as part of a portfolio applying the skills from the course in situations that learners develop themselves.
This Specialization features guest speakers from the following organizations: The University of Illinois Community Credit Union; ZipDX; Rosentreter Group; University of Kansas; Studio Helix Medical Exercise and Bodywork, LLC; Advanced Micro Devices; Vedder Price, P.C.; Circuit Court of Cook County; Sierra Training Associates Inc.; and the University of Illinois at Urbana-Champaign.
For the names and biographies of individual guest speakers, please see the "Guest Experts" page within each course.
Preguntas Frecuentes
¿Cuándo podré acceder a las lecciones y tareas?
Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.
¿Qué recibiré si me suscribo a este Programa especializado?
Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.
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