As health informaticists, we need to be very clear in our understanding of the current state (as
-is), the future state (to-be) and any unintended consequences that can result from our interventions. Prior to introducing large scale change, we need to assess whether a healthcare organization is truly ready for change. This involves taking into account an organization's current culture and values. Successfully leading change through health informatics also requires strategic planning and careful financial considerations. Proper workflow redesign and a clear change management strategy are of utmost importance when introducing new technologies and in ensuring their successful adoption and proper use.
By the end of this course, students will become familiar with examples of successful and failed attempts at change in health informatics, and the reasons for each. Students will be armed with tools to help optimize their chances for successfully leading change in their respective organizations.
Este curso forma parte de Programa Especializado - Informática médica
Leading Change in Health Informatics
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Acerca de este Curso
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Qué aprenderás
Describe essential steps in the process of successfully leading change in health IT organizations.
Recognize the importance of multidisciplinary and interprofessional teamwork in health informatics.
Utilize several common project management and strategic planning tools used by health informaticists.
Apply best practices for successful change management in health informatics.
Habilidades que obtendrás
Project ManagementChange ManagementLeadershipStrategic Planning
Programa - Qué aprenderás en este curso
Semana
14 horas para completar
Leading Change in Health Informatics
This module introduces students to the role of leadership, teamwork, and governance in health informatics. We use various real world examples to help familiarize you with a well known 8-step process for successfully leading change. During the module, students will be oriented to the purpose of organizational readiness assessments. You'll learn about the role of clinical governance in health IT and the role it plays in designing and optimizing clinical decision support systems.
13 videos (Total 127 minutos), 8 readings, 5 quizzes
13 videos
Leadership and Teams10m
Patient Portals for Clinical Trial Recruitment: Introducing Change8m
Patient Portals for Clinical Trial Recruitment: Overcoming Resistance to Change9m
The Patient and Family as Important Stakeholders: Interview with Dr. Howard Levy10m
Creating a Sense of Urgency: Reflections with Dr. Marion Ball, Part I20m
Organizational Readiness for Change15m
To Take, or Not to Take?4m
Vision and Communication7m
Importance of Interprofessional Collaboration: Reflections with Marion Ball6m
Enable Action and Generate Wins11m
Clinical Decision Support Governance5m
Clinical Decision Support: Case Study3m
8 lecturas
The Critical Skills for Leading Major Change in America's Health System10m
Kotter's 8-Step Process for Leading Change10m
Managing Change: An Overview10m
Organizational Readiness Assessment Toolkit10m
Governance for Clinical Decision Support10m
What 21st Century Healthcare Should Learn from 20th Century Business10m
Optional: Interprofessional Clinical Informatics Education and Practice10m
Optional: Organizational Readiness to Change Assessment (ORCA)10m
5 ejercicios de práctica
Module 1 Knowledge Check #16m
Module 1 Knowledge Check #28m
Module 1 Knowledge Check #34m
Module 1 Knowledge Check #44m
Module 1 Quiz30m
Semana
24 horas para completar
Project Management for Health Informaticists
Knowing how to manage projects effectively is an essential skill for health informaticians. In this module, students will be introduced to the standard terminology in project management. We’ll start by defining what a project is and explaining the phases of a project life cycle in the context of health IT. You'll become familiar with the role of a work breakdown structure, Gantt Charts, and process maps. You'll see examples of common project related pitfalls such as groupthink and scope creep. Throughout the course, we incorporate case studies from real health informaticians in the field, both clinical and non-clinical, to illustrate the importance of each of these concepts.
8 videos (Total 71 minutos), 2 readings, 4 quizzes
8 videos
What is a Project?7m
Project Planning11m
Groupthink51s
Case Study in Project Management12m
Role of the Work Breakdown Structure in Health IT8m
Process Flow Charts9m
Example of a Gantt Chart10m
2 lecturas
What is a Process Flowchart?10m
Quick Guide to Project Management10m
3 ejercicios de práctica
Module 2 Knowledge Check #16m
Module 2 Knowledge Check #212m
Module 2 Quiz
Semana
35 horas para completar
Strategic Planning in Health IT
This modules introduces students to the importance of strategic planning when leading healthcare transformation efforts. Case studies on the role of strategic planning in mHealth, hospital acquisitions and various telemedicine initiatives are woven in throughout the course with interviews of subject matter experts from across Johns Hopkins. Students will learn about commonly used strategic planning tools such as: SWOT and Scenario Planning. We’ll also review the considerations that go into an organization's decision to Build or Buy and students will be oriented to commonly used terms in procurement such as RFIs, RFPs, TCO, and ROI. During the course, you'll be introduced to the basics of vendor evaluation and will have gain experience in using a vendor evaluation matrix for purposes of decision making.
10 videos (Total 97 minutos), 4 readings, 4 quizzes
10 videos
Case Study in Strategic Planning8m
A Strategic Acquisition9m
Strategic Planning Tools8m
Tele-Emergency Medicine: Interview with Junaid Ruzak12m
Interview: Rebecca Canino and Dr. Ingrid Zimmer-Galler16m
Medical Second Opinion Program10m
Vendor Evaluation Process6m
What is ROI?6m
Calculating Total Cost of Ownership7m
4 lecturas
Vendor Evaluation Matrix Tool10m
Tableau Total Cost of Ownership10m
Total Cost of Ownership and Return on Investment10m
EMRs and Capture Solutions: The Total Cost of System Ownership10m
3 ejercicios de práctica
Module 3 Knowledge Check #18m
Module 3 Knowledge Check #210m
Vendor Evaluation Scenario
Semana
43 horas para completar
Change Management
In this module we’ll cover the complexities of change management in health information systems. Students will be introduced to the PDSA (Plan Do Study Act) cycle. We'll demonstrate the value of taking into account the current clinical workflow and how any intervention will impact it. Challenges associated with usability and workarounds with health information systems are explored. Students will have an opportunity to review and critically interpret a go-live-readiness assessment. This module covers best practices in change management and the need for proper documentation and effective communication of changes.
13 videos (Total 92 minutos), 7 readings, 3 quizzes
13 videos
Push Vs. Pull5m
Workflow Redesign/Reengineering4m
Definitions and Guidelines5m
Define the Problem3m
Plan the Solution12m
Implement10m
Analyze and Iterate10m
Key Takeaways6m
Workarounds1m
Change Management in Software5m
Managing Change: A Developer's Perspective6m
Closing Remarks11m
7 lecturas
Managing Change: Analysis of a Hypothetical Case10m
Change Management in EHR Implementation10m
Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety, Effectiveness of Care, and Efficiency of Care10m
Workflow Assessment for Health IT Toolkit10m
Workflow Toolkit and Lessons in User Centered Design10m
The HITECH Era and the Path Forward10m
Optional: Ten key Considerations for the Successful Optimization of Large-scale Health Information Technology10m
3 ejercicios de práctica
Module 4 Knowledge Check8m
Module 4 Quiz
Final Assessment
5.0
4 revisionesPrincipales revisiones
Reading Flowcharts, Work Breakdown Structure, and Strategic Planning on Buying a product
Excellent course! I highly recommend for anybody interested in health informatics
Instructor
Ashwini S. Davison, M.D.
Associate Director of EducationDivision of Health Sciences Informatics
Acerca de Universidad Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Acerca del programa especializado Informática médica
This Specialization is intended for health professionals, administrators, health IT staff, vendors, startups, and patients who need or want to participate in the health IT/informatics process. Throughout the five courses of this Specialization, you will learn about the social and technical context of health informatics problems, how to successfully implement health informatics interventions, how to design a health informatics solution for decision support, and how to answer a health informatics problem through data retrieval and analysis.
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