To succeed at health informatics means to put an intervention (whether based on data science or some other basis) into place, to have it adopted and used, and to achieve the goals intended, without unintended consequences. Looping back to the “socio” side of health informatics, we must make sure that our interventions make sense in the social context of any healthcare system. By the end of this course will understand issues around change management and will be able to articulate a plan to make change happen.
Este curso forma parte de Programa Especializado - Informática médica
Leading Change in Health Informatics
ofrecido por
Acerca de este Curso
Qué aprenderás
Describe the essential steps in the process of successfully leading change in health IT organizations.
Recognize barriers in effectively leading change and approaches to overcoming resistance.
Demonstrate proper use of strategic planning tools in planning for change in healthcare.
Develop a change management plan for a healthcare informatics intervention.
Habilidades que obtendrás
Project ManagementChange ManagementLeadershipStrategic Planning
Programa - Qué aprenderás en este curso
Semana
1Leading Change in Health Informatics
This module introduces students to the concepts of leadership and management in Health Informatics. Students will be oriented to John Kotter’s 8 steps for leading successful change. They will also be introduced to the concept of organizational readiness assessments and their role in health IT.
13 videos (Total 137 minutos), 7 readings, 2 quizzes
13 videos
Leadership and Teams10m
A Case Study in Leveraging Patient Portals for Clinical Trial Recruitment: Kotter's Steps 1 & 28m
Overcoming Resistance to Change in Health IT9m
Kotter’s Step 1: Creating a Sense of Urgency/Overcoming Resistance to Change: Interview with Dr. Marion Ball, Part I20m
Organizational Readiness for Change15m
To Take, or Not to Take?4m
Vision and Communication7m
Importance of Multidisciplinary Teams in Driving Change-TIGER: Interview with Dr. Marion Ball17m
The Patient and Family as Important Stakeholders: Interview with Dr. Howard Levy10m
Enable Action and Generate Wins11m
Clinical Decision Support Governance5m
Clinical Decision Support: Case Study3m
7 lecturas
The Critical Skills for Leading Major Change in America's Health System10m
Organizational Readiness Assessment Toolkit10m
Managing Change: An Overview10m
Governance for Clinical Decision Support10m
What 21st Century Healthcare Should Learn from 20th Century Business10m
Optional: Interprofessional Clinical Informatics Education and Practice10m
Optional: Organizational Readiness to Change Assessment (ORCA)10m
2 ejercicios de práctica
Module 1 Knowledge Check8m
Module 1 Quiz30m
Semana
2Project Management Tools for Health Informaticists
Knowing how to manage projects effectively is an essential skill for clinical informaticians. In this module, students will be introduced to the standard terminology in project management related to health IT. We’ll cover some of the strategies that can be used to avoid pitfalls like scope creep. They’ll also become familiar with commonly used tools such as Gantt Charts, process maps and the A3.
8 videos (Total 71 minutos), 2 readings, 3 quizzes
8 videos
What is a Project?7m
Project Planning11m
Groupthink51s
Case Study in Project Management12m
Role of the Work Breakdown Structure in Health IT8m
Process Flow Charts9m
Example of a Gantt Chart10m
2 lecturas
What is a Process Flowchart?10m
Quick Guide to Project Management10m
2 ejercicios de práctica
Module 2 Knowledge Check12m
Module 2 Quiz
Semana
3Strategic Planning in Health IT
This section of the course introduces students to the importance of strategic planning when leading healthcare transformation efforts. Students will learn about commonly used strategic planning tools such as: SWOT, Porter’s 5 forces, Hambrick’s Diamond, and Scenario Planning. We’ll also review financial considerations that need to be taken into account when making the decision of build versus buy. This course teaches students about the definition of Total Cost of Ownership as well as Return on Investment. The basics of vendor evaluation, contract negotiations, and procurement will also be covered.
10 videos (Total 97 minutos), 4 readings, 3 quizzes
10 videos
Case Study in Strategic Planning8m
A Strategic Acquisition9m
Strategic Planning Tools8m
Tele-Emergency Medicine: Interview with Junaid Ruzak12m
Interview: Rebecca Canino and Dr. Ingrid Zimmer-Galler16m
Medical Second Opinion Program10m
Vendor Evaluation Process6m
What is ROI?6m
Calculating Total Cost of Ownership7m
4 lecturas
Tableau Total Cost of Ownership10m
Total Cost of Ownership and Return on Investment10m
Vendor Evaluation Matrix Tool10m
EMRs and Capture Solutions: The Total Cost of System Ownership10m
2 ejercicios de práctica
Module 3 Knowledge Check10m
Vendor Evaluation Scenario
Semana
4Change Management
Are you ready to deploy your intervention? 1-2-3-go! Actually, not so fast. In this module we’ll introduce the PDSA (Plan Do Study Act) cycle. We’ll also get students to think about the value of taking into account the current clinical workflow and how the intervention will impact it. Proper workflow re-design or re-engineering can be crucial in proper execution of a health IT initiative. We’ll discuss the importance of change management and the need for proper documentation and effective communication of the change.
13 videos (Total 92 minutos), 7 readings, 3 quizzes
13 videos
Push Vs. Pull5m
Workflow Redesign/Reengineering4m
Definitions and Guidelines5m
Define the Problem3m
Plan the Solution12m
Implement10m
Analyze and Iterate10m
Key Takeaways6m
Workarounds1m
Change Management in Software5m
Managing Change: A Developer's Perspective6m
Closing Remarks11m
7 lecturas
Managing Change: Analysis of a Hypothetical Case10m
Change Management in EHR Implementation10m
Workarounds Emerging From Electronic Health Record System Usage: Consequences for Patient Safety, Effectiveness of Care, and Efficiency of Care10m
Workflow Assessment for Health IT Toolkit10m
Workflow Toolkit and Lessons in User Centered Design10m
The HITECH Era and the Path Forward10m
Optional: Ten key Considerations for the Successful Optimization of Large-scale Health Information Technology10m
3 ejercicios de práctica
Module 4 Knowledge Check8m
Module 4 Quiz
Final Assessment
Instructor
Ashwini S. Davison, M.D.
Associate Director of EducationDivision of Health Sciences Informatics
Acerca de Universidad Johns Hopkins
The mission of The Johns Hopkins University is to educate its students and cultivate their capacity for life-long learning, to foster independent and original research, and to bring the benefits of discovery to the world.
Acerca del programa especializado Informática médica
This Specialization is intended for health professionals, administrators, health IT staff, vendors, startups, and patients who need or want to participate in the health IT/informatics process. Throughout the five courses of this Specialization, you will learn about the social and technical context of health informatics problems, how to successfully implement health informatics interventions, how to design a health informatics solution for decision support, and how to answer a health informatics problem through data retrieval and analysis.
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