Acerca de este Curso
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100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Aprox. 29 horas para completar

Sugerido: 4 weeks of study, 6-8 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Habilidades que obtendrás

Lean Six SigmaProcess ImprovementSix SigmaAnalysis Of Variance (ANOVA)
Los estudiantes que toman este Course son
  • Chemists
  • Operations Analysts
  • Public Relations Specialists
  • Program Managers
  • Operations Managers

100 % en línea

Comienza de inmediato y aprende a tu propio ritmo.

Fechas límite flexibles

Restablece las fechas límite en función de tus horarios.

Aprox. 29 horas para completar

Sugerido: 4 weeks of study, 6-8 hours/week...

Inglés (English)

Subtítulos: Inglés (English)

Programa - Qué aprenderás en este curso

Semana
1
6 horas para completar

Course Orientation & Module 1 Operations Strategy & Disruptive Innovation

15 videos (Total 163 minutos), 8 lecturas, 2 cuestionarios
15 videos
Meet Professor Udatta Palekar5m
Lecture 1-1.1 Operations Strategy (Part 1)9m
Lecture 1-1.2 Operations Strategy (Part 2)12m
Lecture 1-1.3 Operations Strategy (Part 3)12m
Lecture 1-2.1 Designing Operations Strategy (Part 1)13m
Lecture 1-2.2 Designing Operations Strategy (Part 2)17m
Lecture 1-2.3 Designing Operations Strategy (Part 3)11m
Lecture 1-2.4 Operations Strategy - Amazon Example [sidebar] (Optional)4m
Lecture 1-3.1 Strategic Trade-offs (Part 1)12m
Lecture 1-3.2 Strategic Trade-offs (Part 2)14m
Lecture 1-4.1 Disruptive Innovation (Part 1)8m
Lecture 1-4.2 Disruptive Innovation (Part 2)13m
Lecture 1-4.3 Disruptive Innovation [sidebar] (Optional)12m
Lecture 1- 4 Disruptive Innovation9m
8 lecturas
Syllabus30m
Glossary20m
Brand Descriptions20m
About this Course: Ratings and Reviews10m
About the Discussion Forums10m
Updating Your Profile10m
Module 1 Overview20m
Module 1 Readings45m
2 ejercicios de práctica
Orientation Quiz10m
Module 1 Quiz30m
Semana
2
4 horas para completar

Module 2: Service Operations Management

12 videos (Total 169 minutos), 2 lecturas, 1 cuestionario
12 videos
Lecture 2-1.2 Importance of Services (Part 2)10m
Lecture 2-1.3 Importance of Services (Part 3)11m
Lecture 2-2.1 Why are Services Different (Part 1)17m
Lecture 2-2.2 Why are Services Different (Part 2)13m
Lecture 2-3.1 Service Quality (Part 1)15m
Lecture 2-3.2 Service Quality (Part 2)11m
Lecture 2-3.3 Service Quality (Part 3)13m
Lecture 2-3.4 Service Recovery Methods [sidebar] (Optional)8m
Lecture 2-4.1 Disruptive Service Operations (Part 1)20m
Lecture 2-4.2 Disruptive Service Operations (Part 2)19m
Lecture 2-4.3 Disruptive Service Operations (Part 3)15m
2 lecturas
Module 2 Overview20m
Module 2 Readings30m
1 ejercicio de práctica
Module 2 Quiz
Semana
3
6 horas para completar

Module 3: Quality Management

12 videos (Total 151 minutos), 3 lecturas, 3 cuestionarios
12 videos
Lecture 3-1.2 Evolution of Quality Management (Part 2)9m
Lecture 3-2.1 Statistical Process Control (Part 1)17m
Lecture 3-2.2 Statistical Process Control (Part 2)10m
Lecture 3-2.3 Statistical Process Control (Part 3)19m
Lecture 3-2.4 Statistical Process Control (Part 4)21m
Lecture 3-2.5 Statistical Process Control (Part 5)15m
Lecture 3-3 New Opportunities14m
Lecture 3-4.1 Descriptive Analytics7m
Lecture 3-4.2 Predictive Analytics3m
Lecture 3-4.3 Prescriptive Analytics5m
Lecture 3-4.4 Examples of Analytics and Quality10m
3 lecturas
Module 3 Overview20m
Module 3 Readings10m
Solutions to Peer Review Assignment Questions20m
2 ejercicios de práctica
Module 3 Quiz30m
Need the Solutions to Mod 3 Peer Review Assignment5m
Semana
4
3 horas para completar

Module 4: Digitization and Operations Management

7 videos (Total 93 minutos), 2 lecturas, 1 cuestionario
7 videos
Lecture 4-2.1 Digital Platforms for Operations (Part 1)15m
Lecture 4-2.2 Digital Platforms for Operations (Part 2)16m
Lecture 4-2.3 Digital Platform Examples6m
Lecture 4-3.1 The Digital Factory (Part 1)12m
Lecture 4-3.2 The Digital Factory (Part 2)12m
Lecture 4-3.3 Impact of Digital Factories13m
2 lecturas
Module 4 Overview20m
Module 4 Readings30m
1 ejercicio de práctica
Module 4 Quiz30m
4.5
91 revisionesChevron Right

38%

comenzó una nueva carrera después de completar estos cursos

42%

consiguió un beneficio tangible en su carrera profesional gracias a este curso

25%

consiguió un aumento de sueldo o ascenso

Principales revisiones sobre Operations Management: Strategy and Quality Management for the Digital Age

por GAOct 2nd 2017

Great course . Thanks Gopi Sir for this wonderful presentation . Anova and regression concepts - were not completely clear,, rest all concepts were very clear and concise.

por ASMay 16th 2017

This kind of quality and depth is what courses on Coursera should strive for.\n\nGopesh is extremely knowledgeable and likable; really enjoyed the learning opportunity!

Instructor

Avatar

Udatta Palekar

Associate Professor
Business Administration

Comienza a trabajar para obtener tu maestría

Este curso es parte del Master of Business Administration (iMBA) completamente en línea de Universidad de Illinois en Urbana-Champaign. Si eres aceptado en el programa completo, tus cursos cuentan para tu título.

Acerca de Universidad de Illinois en Urbana-Champaign

The University of Illinois at Urbana-Champaign is a world leader in research, teaching and public engagement, distinguished by the breadth of its programs, broad academic excellence, and internationally renowned faculty and alumni. Illinois serves the world by creating knowledge, preparing students for lives of impact, and finding solutions to critical societal needs. ...

Acerca de Programa especializado Value Chain Management

The purpose of organizations is to produce and deliver goods and services of value to customers while generating a surplus for owners. Value chain management focuses on understanding what different customers value, measuring inputs and outputs to assess value, and generating higher value for customers and greater surplus for organizations. In this Specialization, you will gain competencies that are critical for managers in any functional area. You will learn to create, model, analyze, and maximize value in accounting, operations, and marketing. This Specialization is part of the University of Illinois iMBA Program. Each course fulfills a portion of the requirements for a University of Illinois course that can earn you college credit. When you complete the Value Chain Management Specialization, you will: · Understand how to apply a financial perspective of accounting for costs, understand how financial and non-financial accounting information facilitates strategic performance measurement, and integrate this information to continuously improve strategy. · Understand the role of operations management and process improvement, synthesize information to make decisions for organizational initiatives, and apply analytical techniques for tactical operations and process improvement decisions. · Understand how marketing works in the business world and how various marketing elements interact to create value for consumers and ultimately maximize value for your organization....
Value Chain Management

Preguntas Frecuentes

  • Una vez que te inscribes para obtener un Certificado, tendrás acceso a todos los videos, cuestionarios y tareas de programación (si corresponde). Las tareas calificadas por compañeros solo pueden enviarse y revisarse una vez que haya comenzado tu sesión. Si eliges explorar el curso sin comprarlo, es posible que no puedas acceder a determinadas tareas.

  • Cuando te inscribes en un curso, obtienes acceso a todos los cursos que forman parte del Programa especializado y te darán un Certificado cuando completes el trabajo. Se añadirá tu Certificado electrónico a la página Logros. Desde allí, puedes imprimir tu Certificado o añadirlo a tu perfil de LinkedIn. Si solo quieres leer y visualizar el contenido del curso, puedes auditar el curso sin costo.

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